Subir tu documento de identificaci*n*Para poder verificar que esta es tu cuenta, necesi...

GetHuman5516589's Recover Disabled Account issue with Facebook from December 2020

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman5516589's own words
Subir tu documento de identificaci*n*Para poder verificar que esta es tu cuenta, necesitamos una foto de tu documento de identificaci*n oficial, como el permiso de conducir, el pasaporte u otro tipo de documento oficial. Si hay problemas, te enviaremos un correo electr*nico.**Cuando env*as una copia de tu documento de identificaci*n, la conservamos durante m*s de ** d*as, pero menos de un a*o, salvo que desactives esta opci*n. Esto nos permite mejorar nuestros sistemas automatizados para detectar documentos de identificaci*n falsos y otros tipos de abusos relacionados. Tu documento de identificaci*n no ser* visible en Facebook. M*s informaci*n***Esto me aparece cuando intento entrar en mi facebook de empresa.

GetHuman5516589 did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman5516589
Dec 3rd, 2020 - a year ago
Not resolved
Seen by 21 customers so far
Similar issue to 140003 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman5516589 started working on this issue
Dec 3rd, 2020 10:16am