I opened a facebook account with a phone number only. There was no email id linked with...

GetHuman-rcarnab's customer service issue with Facebook from September 2020

Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-rcarnab's own words
I opened a facebook account with a phone number only. There was no email id linked with that account. Now suddenly I can log in to my account . Now when I'm about to reset my password there is two options to get reset password code. One is of mobile no which is not mine(different from the no. that I used to open the account) and the second option is of email. I have never linked my email to fb account , but there is an option of email and they are showing a email to send the reset code.I think my account has been hacked or something. As my old id is not logging in with this no, I opened a new id with the same no, and actually a new id opened with same no. How is this possible????So may be my account is hacked or something is rong there.*I WANT TO GET BACK MY ID.

GetHuman-rcarnab did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-rcarnab
Sep 15th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 139162 others
0 customers following this


GetHuman-rcarnab started working on this issue
Sep 15th, 2020 7:14pm

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