Dear Sir*Madam, **Please help me reset my password. I am unable to reset in the norma...

GetHuman-malagama's Can't Receive Code to Reset issue with Facebook from July 2020

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The issue in GetHuman-malagama's own words
Dear Sir*Madam, **Please help me reset my password. I am unable to reset in the normal way as I damaged my phone and therefore cannot receive the * digit code. I cannot access via the e-mail addresses you have on record either as these were also on the phone which is damaged. I really need to access my account in order to contact family from abroad so your help would be greatly appreciated. **I can verify some other way by confirming my facebook posts. I set up a charity fundraiser so I can tell you who donated to this and any other ways to verify my account which you deem appropriate. Perhaps you can send a one time * digit code to this e-mail once you are happy I have verified myself. **Please help me recover my account as soon as possible by reply to this e-mail. **If this is not the correct e-mail address for this type of query, please forward to the relevant department.**Thanks,**Rob Gregory**Facebook account e-mail: *****@***.com*Phone number on my account: ***** ******

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman-malagama
Jul 6th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 162210 others
0 customers following this

Timeline

GetHuman-malagama started working on this issue
Jul 6th 10:20am

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