Facebook Customer Service Issues

Hello, I'm Ahmed from Egypt. I am concerned about the prevailing racist behavior and discrimination worldwide. I propose displaying anti-racism, anti-discrimination, and anti-hate messages automatically on consumer accounts. An application could allow users to attach pro-diversity comments and symbols on product packages along with their names and countries. I call upon companies to incorporate these messages on their products to spread a global message of unity. By dedicating a small portion of product prices to support anti-racism organizations, we can collectively work towards changing mindsets worldwide. Please reach out to discuss further, as I own the intellectual property for this initiative.

I have been using my FaceBook account since [redacted]. However, during the Covid-19 pandemic, I got locked out of it. I have tried resetting my password multiple times but haven't been receiving SMS codes on my phone to regain access. I have tried various codes like [redacted], [redacted], [redacted] with no success. I even created a new account, but that got disabled as well. Despite submitting reports and screenshots several times, I have not received any assistance. They claim I violated community standards but haven't provided details, leading to both my accounts being disabled. I originally created additional accounts to report issues, but now I'm stuck. I know I'm not alone in this situation. Does anyone have any advice on how to resolve this?

Please update my Facebook account "[redacted]" to the new private Facebook today. Please remove the block on my account and prevent strangers from accessing it. I apologize for any inconvenience caused and I am new to using Facebook. Thank you for your assistance in fixing this issue promptly. Have a great day. Thank you. - Tanya Wilson.

A Facebook user identified as Edward Miller (facebook.com/tattmiller) has taken a photo of me that I use as my profile picture and uploaded it as his own profile picture on Facebook. This photo, depicting my face, is being used on a page displaying content that I find offensive, specifically sexualized images that objectify women. My concern is not with the page's content but with the unauthorized use of my personal photo. Despite reporting the issue to Facebook, they have responded that the profile does not pretend to be me and does not violate their Community Standards. However, the reality is that the photo in question is indeed me, a self-portrait. This individual, Edward Miller, targeted me following a disagreement over mask-wearing during the COVID situation. This misuse of my photo is a form of bullying, and I am requesting the immediate removal of my face portrait from his offensive page.

Hello, I created a new Facebook account today to establish a page for my new business. As a public relations (PR) consultant, I posted three times on the new company page with one video and two news story links, tagging some of my clients. Unfortunately, Facebook has now blocked both my personal account and the company page. I received little information on the process or timeline for verifying my identity. This uncertainty is causing me a lot of stress, as having the company page is crucial for my new business and income. I request a prompt review of the information provided so that my account and business page can be reinstated swiftly.

Dear Facebook, I am frustrated with the oversight on my account. I request the reinstatement of my comments and urge you to stop interfering with my conservative views. I believe there is bias in allowing certain comments while censoring others. As a significant stockholder in Facebook, I am considering supporting the breakup of this monopoly. Kindly address these concerns promptly. Regards, Michael L. D.

I posted a comment where I quoted Dr. Anthony Fauci and it was removed for being offensive. I disagree that it was offensive to repeat what the top CDC person said about Americans needing to be smart and to wear masks. Despite this, I was blocked on Facebook. I highlighted the importance of Fauci's message about Americans needing to be wise during these times. It seems unfair that I was blocked for quoting the leading CDC expert. There are many controversial statements made about various public figures on Facebook, yet my post was deemed inappropriate. I am considering sharing this incident as news given my position in a media network. Please reach out to me if needed.

Someone has fraudulently used my debit card for Facebook Pay transactions to send money to two individuals. The recipients are identified as Jeffrey Payne and Jobelow from CA. I don't have any pay apps linked to my social media accounts. My email is [redacted] and Facebook ID is [redacted] The fraudulent transactions were for $[redacted] and $[redacted]. The bank blocked 10 other attempted transactions as fraudulent. I suspect it may be someone I know, potentially Edward King or Chris Rasmussen from Hutchinson, Kansas. The situation has put me in a difficult position financially.

My Facebook account was hacked on May 28th, [redacted], which was my Son's Birthday. Despite my efforts, I have been unsuccessful in recovering it. I provided my ID as requested, but now my Facebook page is hidden. I originally opened the account in Nigeria, but now I live in the UK. I am an Islamic Artist who opened the account in [redacted]/[redacted] under different names before settling on my stage name, Sally N'waka AlFathia, with Omo Alubarika as my nickname. I am worried about losing all my family and longtime friends on the account, especially with my birthday coming up on July 9th. I hope to regain access to my hacked account as a birthday present. Thank you, Sally N'waka AlFathia.

I received three emails on 6/27/[redacted] regarding password and code requests to reset my Facebook account, which I did not initiate. I took immediate action to update my password to a new one not used before. Today, when trying to log in on different devices, I was informed that my password was changed on 6/27, which led me to suspect unauthorized access. Tracking the logins revealed activity in Vietnam and Avery Creek. Despite my efforts to secure my account and reset the password, it seems the hacker altered my contact details, including the phone number and an old email address I no longer use. The security settings have been changed, making it impossible to receive the necessary verification code through my current contact information. Although I have attempted various verification steps to prove my ownership, I have been unsuccessful in recovering or accessing my account due to the inability to receive the code for verification.

I have had an email account for several years without changing the password. Recently, I was unable to access it because the system kept saying the password was incorrect. Despite trying various methods to regain access, I have been unsuccessful. Subsequently, I created several email accounts with a similar abbreviation of my nickname, always including "cntry" in the address. However, there is one account, [redacted], that I am particularly keen on recovering due to the irreplaceable pictures and memories linked to it. I would greatly appreciate any assistance in recovering this account. Thank you in advance, and may GOD bless you.

Hello, I am reaching out regarding an issue with my hacked Facebook account. Recently, my personal account and admin rights to my Facebook page "Luxury Glam Nails" were taken over by a hacker named Fatlind Gjuraj. Despite being the rightful owner, I was removed from admin access, and unauthorized posts were made on the page. Following this incident, my Facebook profile was permanently closed by Facebook due to suspicious activity. The hacker seems to have used an IP address from Germany, whereas I typically access my account from Romania. I am kindly requesting assistance in regaining access to my account and restoring my admin rights to the page "Luxury Glam Nails." Facebook's response upon attempting to log in states that I violated Community Standards, which is not consistent with my longstanding usage history without any prior issues. I have attached screenshots to illustrate the situation. Any help in resolving this matter would be greatly appreciated. Thank you for your attention. Best regards, Anca Ungurasu

1) Upon logging in, I encountered an issue accessing my account due to mistakenly changing my date of birth. Consequently, I am unable to retrieve my account. 2) I am eager to regain access to my account and have provided all requested information. I cherish the memories associated with my account and seek your assistance in resolving this matter. Notably, my interactions were primarily with Farah Ayan and Sumaira Javed, engaging with 'I See Memes' and the Facebook page 'Haram Movements'. The incorrect date of birth entered was [redacted], done unintentionally. Kindly review the ID card and passport I previously submitted. 3) When attempting to access my account, I encountered specific prompts (attached for reference), including filling a form and submitting ID copy or passport. The password recovery led to inputting a code sent to various platforms, looping back to the initial form. Moreover, my Instagram account is linked to this Facebook account, further complicating the issue. I urge a thorough review and prompt resolution. For any discrepancies, kindly contact me via Gmail or mobile. Your prompt attention is greatly appreciated. Best regards, Sadaf.

Hello, my Facebook account was hacked on June 29, [redacted], around 14:37 Lagos time. I am currently unable to log in as it indicates my mobile number is not connected to the account. My name on Facebook is Hemen Paul, and the mobile number associated with the account is [redacted]0. I kindly request assistance in recovering my account, which includes details like using a polar bear as my profile picture, attending Christ Ambassadors College, graduating in [redacted], being an Economics graduate from the University of Agriculture in Makurdi, Benue State, Nigeria. Your help in regaining access to my account is greatly appreciated. Thank you.

Hello Facebook team, I appreciate your attention to my appeal regarding my flagged Facebook Ad Account due to unusual activity resulting in all my ads being paused. As Facebook Ads play a vital role in my business growth, I am concerned about the impact of this issue on my sales potential, especially as a new small business owner relying on these ads for marketing. During my investigation, I discovered that ad number QS ML222-A allegedly breached the policy related to unusual account activity. I acknowledge the error and understand the need to adhere to Facebook's guidelines. I have since removed the ad and will take greater care to prevent such violations in the future. In light of this situation, I am eager to rectify any issues and seek guidance on the steps to reactivate my account promptly. Your assistance in resolving this matter would be greatly appreciated. Thank you for your help.

Dear Sir, I made changes to my Facebook date of birth because I couldn't receive messages from people under 18 years old. However, this resulted in my Facebook account being locked. The old number associated with my Facebook account, [redacted], makes it difficult to receive the OTP via email or SMS. My current email address is [redacted] I am unable to receive SMS on the old email due to the number being off. I kindly request to restart my Facebook account, and I promise not to repeat the mistake. My Facebook ID and email are linked to the number [redacted], which has been inactive for about 3 years. Please contact me at my current email, [redacted], to help me restart my Facebook account. I apologize for my mistake and appreciate your assistance in restarting my account. Thank you for your help. Please consider my request. Kind regards.

I recently received a text from a friend notifying me that my deleted Facebook account has somehow resurfaced. I tried to access the account but couldn't because the associated email address is no longer active, making it impossible to reset the password. I'm unsure if my account was hacked or if it's a Facebook glitch. I found a way to reset the account by requesting a code from friends, but I don't have contact with those friends anymore. I've hit a dead end and don't know what to do next.

I uploaded my ID as requested for my account, but due to the pandemic, it has not been verified. The notification mentioned the delay was due to the reduced staff availability because of COVID-19. Now, my account shows a message stating it doesn't comply with Community Standards. I am unable to report this issue or seek help as I cannot submit any forms due to the time elapsed since the account was disabled. This situation is affecting my personal and business pages and ad campaigns. Please assist in resolving this matter by verifying my identity. If additional information is needed, kindly contact me at the email provided. Email: [redacted] Name: Dheyur Bhalodiya Date of Birth: 29 January [redacted]

I have been asked to provide my ID for verification on my account. Despite uploading my identity document, no one has reviewed it possibly due to the ongoing pandemic. The notification mentioned that there are fewer staff available to review IDs because of the COVID-19 situation, leading to delays or the inability to review submissions. Presently, when I try to access my account, I receive a message stating a violation of community standards, restricting my account usage without the possibility of a review due to the elapsed time since the account was disabled. This situation is hindering me from reporting or seeking assistance, as efforts to submit a form fail with the message indicating a review delay due to the account's disabled status. The inaccessibility to my account is affecting my business operations, including personal and business pages, as well as advertising campaigns. I kindly request your attention to rectify this issue, allowing me to recover my account access and complete the identity verification process. Email associated with the account: [redacted] Account Name: Dheyur Bhalodiya Date of Birth: January 29, [redacted]

I encountered a problem with my account requiring me to submit an ID. Despite uploading my identity document, it was not reviewed possibly due to the ongoing pandemic. The message stated a delay due to fewer staff available for ID reviews because of COVID-19. Subsequently, my account got disabled for not adhering to Community Standards, and it cannot be reviewed due to the elapsed time since the disablement. This has impacted my ability to manage personal and business pages as well as ad campaigns. I am seeking assistance to recover my account, verify my identity, and address the issue promptly to resume normal activities. I am prepared to provide any additional information if needed. Please assist or escalate this matter to the relevant team for resolution. Thank you for your attention. Account email: [redacted] Name: Dheyur B. Date of birth: 29 January [redacted]