I have seem to forgot my Facebook password and when I go to reset it it makes me type i...

GetHuman4329302's customer service issue with Facebook from February 2020

Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman4329302's own words
I have seem to forgot my Facebook password and when I go to reset it it makes me type in my email but my email isn’t hooked up to my Facebook. I’m still logged in and am scared to log out. Since I’m still logged into Facebook I try to type in my email but to save changes I have to have my password. No email has ever been hooked up to my account. My phone number however is hooked up but i can’t find how to send a code to my phone number. Everytime I try it says to email but not number. I would love if a reset code could be send to my number at ***-***-****. And that number is hooked up to my Facebook

GetHuman4329302 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman4329302
Feb 5th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 230404 others
0 customers following this

Timeline

GetHuman4329302 started working on this issue
Feb 5th, 2020 4:13am
GetHuman4329302 indicated the issue is not fixed yet.
Feb 5th, 2020 2:27pm
GetHuman4329302 indicated the issue is not fixed yet.
Feb 5th, 2020 2:28pm

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