I used an old email, *****@***.com, for my Facebook account. I just got a new phone yes...

GetHuman-codismi's Can't Receive Code to Reset issue with Facebook from January 2020

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The issue in GetHuman-codismi's own words
I used an old email, *****@***.com, for my Facebook account. I just got a new phone yesterday and I was logged out of my Facebook. It was an automatic log in on my other phone so I do forget the password. I clicked forgot password and when the code was sent to my email I tried logging into my email but when I contacted them about why I couldn’t log into the email they said they deactivated the email do to me not being active on it the past * months. All I used it for was Facebook. So since I don’t have that email and it doesn’t even exist anymore is there any other way I can prove that it’s me? I really don’t want to lose all the memories I had on my page of my daughter. I have my phone number connected to the Facebook but for some reason it’s not texting the code either. Please help. Thanks

GetHuman-codismi did not yet indicate what Facebook should do to make this right.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman-codismi
Jan 26th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 236046 others
0 customers following this

Timeline

GetHuman-codismi started working on this issue
Jan 26th, 2020 9:51pm
GetHuman-codismi indicated the issue is not fixed yet.
Jan 27th, 2020 10:00pm