Facebook Customer Service Issues

Hello, I am having trouble accessing my Facebook account because I forgot both my email address and password. Despite trying to log in, I keep accessing my old accounts instead of my new one. My profile picture features me holding a cup of hot chocolate, but I cannot locate it. I would greatly appreciate it if you could assist me in recovering my account and resetting my password to access my actual account. Thank you. Email: [redacted]

Today, I attempted to log in to my computer but encountered issues. After clicking on the "forgot password" option, I checked my Gmail for a password reset link with no success. Surprisingly, I found an email from Facebook in my junk folder containing a code. I used the code to reset my password, but upon logging in, I realized it led me to an unfamiliar account. The account displays the name Samra Salkic instead of Sangari, and the email listed is in Russian. Additionally, I noticed some of my friends are on the friends list of this other account. My correct details are: Samra Sangari, email: [redacted], while the accessed account's email is [redacted]

I accidentally clicked on Report Ad instead of Hide Ad. Trying to fix it, I selected Intellectual property as the reason, hoping to find a way to undo it. But it reported the Ad for intellectual property, which is not the case. I emailed [redacted] following the Help guidelines, but they redirected me elsewhere. I simply want to switch from Report Ad to Hide Ad. Please assist.

I submitted my identification to Facebook a while ago as requested, but I have not received any update on the status of my account. It is still deactivated, and when I try to log in, I get a message saying they are reviewing my ID and will be in touch shortly. It has been weeks now with no response. I remember all my login details, but this message keeps appearing when I try to access my account. I need to receive any communication on my phone number associated with the account since I can no longer access the email provided.

I set up a Facebook account yesterday with my photo as the profile picture and my five-month-old baby's picture as the cover photo. However, Facebook has disabled my account. I need my son's photo removed from my Facebook account as I no longer want it there. If Facebook doesn't address this and the pictures stay on the account, I won't be able to use it in the future. I am willing to take legal action against Facebook if necessary. My account name is AIKINS-DE HERO.

I purchased a signed jersey through your platform but have not received the item. I communicated with the seller, who mentioned being at the hospital for the birth of a child. After being informed that the item would be sent out after Thanksgiving, I have yet to receive it. I am requesting a refund to buy a Christmas gift for my husband.

I need help accessing my Messenger account without Facebook. After getting a new phone, I am unable to log in. When I enter the phone number associated with my Messenger account, a stranger's account appears. I also attempted using the email linked to my account, but it shows no profiles are associated with it. I am concerned about losing my contacts and chat history. How can I recover my old account? I have proof of ownership if needed.

I recently sent an email to someone regarding their organization. They requested permission to share the story in a closed group, and I agreed. However, the story has now been shared in open groups without my consent. This has led to my name appearing in search results with the story, which was not part of the original agreement. Unfortunately, the individual who shared it in the open groups has passed away, making it impossible for me to request the post be removed from those non-closed groups.

My Facebook account has been hacked, and the hacker changed the phone number and email associated with it. The account name is Glare Lepiten Abilong. Please assist me in recovering it as I have many contacts on that account. Kindly email me with instructions on how to recover the account or restore the original phone number. I will handle the rest from there. You can reach me at [redacted] or text me at [redacted]9.

Hello, I manage an Instagram page under the handle @droningabout_ and suspect that I may be experiencing a shadow ban. I want to clarify that I have not shared my login credentials with any third-party apps, and my followers are authentic. After a recent reduction in engagement due to a ban for excessive liking, I did some research and discovered that I may be shadowbanned. I am eager to have this resolved, especially since I have exciting content planned for my followers. Assistance with this matter would be greatly valued. Thank you.

I'm having trouble posting or commenting on Facebook from any device. Some devices are showing messages like, "Check to see if this violates community standards," while others just say, "Can't post to Facebook now" or "Pending." There are also failures to post messages. This has been going on for about 24 hours. I read about disabling browser extensions and clearing data and cache, which I've tried. I uninstalled and reinstalled Facebook, but I'm still not seeing any improvement.

I am dealing with a troubling situation involving a persistent stalker who has taken over my Facebook account, which I've had since [redacted]. This person is posing as me and requesting money from others on the platform. Despite my efforts, I have lost all control over my account as he has changed the phone number and email associated with it to his own. I have filed numerous police reports and obtained a protection order, but the stalker still manages to maintain control of my account. I recently paid $40.00 USD to a website for assistance, but they have been ineffective in resolving the issue. I am in desperate need of guidance and help to regain control of my account.

I am facing an issue with my Facebook account after my phone, which was linked to it, got damaged. I lost access to all my accounts like Google and Spotify because I forgot my passwords and used auto sign-in features on my phone. I tried contacting Google and Facebook to either delete or deactivate my accounts. Especially on Google, I need to retrieve important photos of my kids from Google Photos. Regarding my hacked Facebook account, I want it deleted. When I tried to log in with a new phone, I was informed by Facebook that my account was compromised. The person on the Facebook helpline asked me to buy a Google Play card from a physical store, which seemed suspicious, so I disconnected the call. I have since reached out multiple times to Facebook and Google through their support links but have received no response.

I have an old Facebook account that's nearly 20 years old: [redacted]. Unfortunately, I can't recall the email or password linked to it, and it contains cherished photos of my loved ones. I'm seeking assistance from Facebook in recovering the login details or permanently deleting the account. I can provide verification by sharing a photo of my birth certificate and listing the names of friends on the account. Any guidance or support would be greatly appreciated, as I have been struggling to locate an email contact option for help.

I am having trouble setting up a business account. When my address wasn't recognized, I had to create a personal account instead. However, I couldn't use my business's name on this account and my personal name is displayed, which is not what I intended. Despite following Facebook's help page instructions to enter my phone number for future password resets, the system is not accepting my number and claims it's invalid. This whole process has been more complex and frustrating than anticipated. Kindly reach out to me. Thank you.

Today, my Instagram account under the username (daily.lost) was disabled. The reason provided was a violation of the terms of use due to a video I posted that infringed on copyrights. I have received an email notification regarding this issue. I intend to promptly remove the video to address the concern. The account is essential to my endeavors, as it has been in use for over two years, and I have dedicated significant effort to its content. While it functions as a business account, I do not generate any income from it; rather, I utilize it for the valuable insights it offers. I seek assistance in reinstating my account. Thank you.

I suspect unauthorized access to my account as I got logged out and found my password changed without receiving a notification about the email address change. After clicking on an email link regarding account recovery, I have not heard from Facebook in over 24 hours. The hacker is posting scams on my page, affecting my family. The page has now disappeared. I managed to create a new Facebook account using the original email, but I fear losing valuable history and pictures. I am unsure if my old account can be restored considering the reported abuse and altered information. Any assistance would be appreciated.

Good morning, I need assistance with recovering my hacked Facebook account. The incident occurred when I was suddenly logged out and informed that my password had been altered. Upon checking with another account, the hacker changed my account's name to Nguyen Cong Chien and proceeded to send spam messages to my friends resulting in the account being blocked. I urgently need access to my account as it contains crucial documents and messages. The username for the hacked account is [redacted] and the last password I remember is password03. I appreciate any help with this issue. Thank you.

I recently discovered that my Facebook account was hacked without my knowledge and subsequently disabled by Facebook. After reaching out to Facebook and explaining that I believed the deactivation was a mistake, I received an email stating that my account had been permanently disabled for violating their terms. Despite my inquiries about the specific violation, Facebook replied that my account had breached their community standards and could not be reactivated for any reason, with further communication on the matter ceased. Shortly after, I noticed unauthorized transactions on my debit card, totaling nearly $[redacted], suspected to be related to Facebook ads. Realizing that my card details may have been compromised through the hack, I promptly deactivated the card. Following this, I received a suspicious message from Uber regarding changes made to my account by an imposter, prompting me to take action to secure my information. Subsequently, I reported the fraudulent charges to my bank, who assured me they would investigate and reimburse the amount. In light of these events, I seek assistance in conveying to Facebook the circumstances surrounding the unauthorized activities on my account to potentially reverse the permanent disablement. Thank you for your help. My account name was J.J. Molinaro.

For the past three months, someone has been attempting to hack into my Facebook account using my phone number. After switching from my old iPhone to an LG phone, I lost access to my Facebook account due to a forgotten password. Thankfully, I recovered it through my email. However, when I got a new iPhone and tried to log in, I faced a security issue where I didn't receive the verification code. Although this problem was resolved, my account was later deactivated for allegedly pretending to be someone else, despite using it for over five years with my own photos. Despite multiple attempts to contact Facebook support and submit requests, I haven't received any assistance or feedback in over two and a half months. I urgently need access to my account as it contains important photos that I don't want to lose. It's frustrating that my review hasn't been looked into yet, and I simply want to regain access to my account.