Facebook Customer Service Issues

Hello. I use Facebook regularly in Romania and noticed that the Romanian flag emoji is outdated. It hasn't been used in Romania for decades, and I find it offensive. Updating the flag would show respect and consideration to users. I kindly request that the flag be updated, not only for others but also as a sign of respect for my country. Thank you.

Hello, I am reporting on behalf of my girlfriend who is having trouble logging into her account. Since this morning, it seems like her account has disappeared. Initially, I suspected it might have been disabled by Facebook due to her invites for her online selling job, which might have annoyed some people resulting in reports. However, upon submitting a form, it indicated that Facebook did not deactivate the account. This leads me to believe it could be a hacking incident, though I am uncertain. I am hoping for assistance in investigating this matter. Thank you, and I look forward to a prompt response.

I purchased a fridge-freezer from a sale on Facebook. It arrived late, and I had to leave it unplugged for several hours before turning it on. The photo showed a spotless interior, but after plugging it in, it blew all my flat's electrics, indicating a serious electrical fault. The inside was filthy. I've tried to reach the seller multiple times to no avail, and their phone number is my only lead. Additionally, the seller dropped the price to £[redacted].00 on Marketplace after selling it to me for £[redacted].00. I urgently need a replacement before Christmas or a refund for this fraudulent sale of a faulty appliance. Unfortunately, the seller is not responding to my calls, leaving me without a working fridge-freezer. Thank you.

I am curious why I am being harassed by the platform? On a post, someone initiates an argument or insults me, and there is no action taken. When I respond to defend myself, the platform seems to favor the other party. It feels one-sided. Despite differing political views, fairness should prevail. For instance, when a woman called me a derogatory term, my light-hearted response was flagged for not meeting community standards. If my comment is scrutinized, why isn't her initial insult held to the same standard? It appears biased based on political affiliation.

I tried to create a Facebook account for my brand called Webfoot Obsession, but I made a mistake in the process. I need access to the account to rectify the information and proceed. I wish to maintain my contact details, but Facebook doesn't allow it if they're already in use. I'm just a senior who got a bit lost with technology. I'd appreciate your help in sorting this out, and I'd be very grateful. Thank you.

Dear Facebook Team, I am writing to address the unexpected unpublishing of our page, {All Sports Lovers}, on December 14th. My colleagues and I, as its managers, were surprised by this decision. Our page has consistently performed well, and we have always aimed to engage with our loyal fans while adhering to the platform's guidelines. Regrettably, a video that infringed copyright was posted by one of our team members who was unaware of Facebook's rules. As the admin, I take responsibility for this oversight and assure you that such a mistake will not occur again. We respectfully request the restoration of our page, acknowledging the error made by an employee, and hope for a prompt resolution from the Facebook Team. I have thoroughly reviewed Facebook's terms and regulations to ensure compliance and maintain a positive community environment. Thank you for your attention to this matter and for your ongoing efforts to uphold platform standards. Best regards, Islam Shatrolli

I recently experienced an issue with my account, Victoria Bartonova, being disabled without any explanation. Despite repeated attempts, I have been unsuccessful in reactivating it as I only have my phone number associated with the account, not an email address. Consequently, I'm unable to receive any further steps via email as advised. Additionally, another account, Victoria Barton, created for ad management purposes, has also been disabled. My primary concern is the main account, Victoria Bartonova. I have taken the steps of submitting copies of my passport and driver's license multiple times to address this matter to no avail. I am seeking assistance to resolve this issue promptly.

Hello, I recently created a Facebook account and was asked to go through security checks, which required submitting my ID. After a few days, I was granted access. However, when I started using the account, I got blocked again for another security check, requesting my ID once more. I am currently waiting for their review. I am concerned about why this keeps happening and if it could be related to my name or the use of a VPN. Thank you for any assistance you can provide in this matter.

I am facing a distressing situation where a screenshot of me from a deleted video is being circulated on someone's page. This has led to hateful comments and harassment directed towards me, including death threats and stalking. Despite my requests, Facebook has not taken action to remove the post by Jamarr Owens. This has caused immense distress as my character is being defamed. I urge Facebook to delete the post to put an end to the ongoing harassment.

Hello, I am a Muslim from Pakistan. My name is Muhammad Hasnain, and I am 21 years old. When I created my Facebook account, I was not aware of the policy about using a real name, so I used my real name but mistakenly entered the wrong date of birth. A friend who is knowledgeable about Facebook reported my account as fake. He has a lot of expertise in Facebook and is capable of hacking accounts. As a result, my account was disabled by the Facebook team. I kindly request a review of my account to have it reinstated. I appreciate your help. My phone number registered on that Facebook account is [redacted]4, and my password is Pakistan. Thank you.

I suspect unauthorized access to my Facebook account. I mainly use it on my iPhone and occasionally on my PC. However, someone seems to be accessing it more frequently from a PC and deleting friends and messages. This has been happening for some time and I'm worried. Can you investigate and provide me with any information on who is accessing my account without permission?

I suspect my Facebook account is being hacked. Changes have been made to my friends list and some messages are being blocked from certain friends. I mainly access Facebook on my iPhone and rarely on my PC. I noticed in my settings that another PC is frequently logged into my account more than I am. This has been happening for some time and is worrisome. Can you help identify the individual responsible and provide me with any available details?

I have noticed suspicious activity on my Facebook account where friends are being deleted, and messages are being blocked. I mainly use Facebook on my iPhone, rarely on my PC. Upon checking my settings, I found that my account is being accessed from a different PC more frequently than I do. This has been happening for a while and is quite worrying. I seek assistance from the Facebook Help Center to identify the perpetrator behind this and provide me with any relevant information.

I set up a Facebook account for my grandfather since he is not familiar with using computers. He is currently in the United States, although he resides in Poland. I used the email [redacted] to create an account for him, but it was disabled. I then attempted to create another account with the email [redacted], which was also disabled. I am hoping to get one of these accounts enabled so he can use Facebook. Thank you.

Hello, I've been using my Facebook account for the past eight years, and recently, it was disabled by Facebook without any explanation. I provided my picture and phone number as requested, but after a few days, I received a message saying that my account has been disabled. I tried using the help tools on your website, submitted my ID and name, but nothing has changed. I really need my account back as I manage important pages for my job. This situation is causing me a lot of trouble, and I believe it's a mistake. Please, I need help resolving this issue as soon as possible.

I had all my login information saved on my phone with Smartlock for convenience. Unfortunately, someone took my phone and tampered with my accounts by changing the email and password linked to them. Even though I managed to verify my identity, the situation is complicated because the perpetrator created a new email, [redacted], to gain unwarranted access. I suspect they are misrepresenting me by sending messages to others. When I tried to access an older account, [redacted], I faced a similar issue due to the resemblance in email addresses. Despite my efforts to create a new account with a different alias, BaldiTheArtist, the verification process led to being locked out once again. It is crucial to resolve this issue promptly to prevent further unauthorized access and misrepresentation.

Dear Facebook Support Team, I am having trouble updating my real name on my profile because I used a fake name previously. I have submitted my identity card with the document named "YOUR DOCUMENTS NAME," which shows my real name as "YOUR REAL NAME." I confirm that this is my actual name, and I would like it to be updated on my profile to unlock my account. Thank you, Milu B.

Hello, I recently created a Facebook account that was flagged for a security check, requiring me to verify my identity with an ID picture to prove I'm not a robot. After complying, I was able to log in a day or two later. However, as soon as I started using the account and adding friends, I got blocked again with a message saying I can't use Facebook at the moment because they're reviewing my submission. Initially, I thought it was just a precaution, but now I'm locked out once more, and I'm concerned it will keep happening. I'm unsure if the issue is related to my name or the fact that I'm using a VPN on my computer. Any assistance on resolving this would be appreciated. Thank you.

I haven't logged into my Facebook account for about 3-5 years, and it now requires me to verify my identity by getting codes from 5 friends it has selected. Unfortunately, I have no way to contact these friends either because they have passed away or we have lost touch over the years. I am also unable to provide a photo ID due to having a false birthdate on my account from when I was more cautious about online privacy. I wonder if there is a way to change the friends shown or select 3 friends myself who are currently active and with whom I still have contact, to help me retrieve the verification codes and regain access to my account. Any assistance would be greatly appreciated. Thank you!

I am seeking help as the administrator of my Facebook page, "Finndizzle Memes." On the morning of December 21, [redacted], a third party has wrongfully removed me as the admin using the Facebook business and page managers. I possess screenshots that indicate the name of the individual behind this action, who no longer has a Facebook account. I am eager to regain control of my page as soon as possible. Thank you in advance for any assistance you can provide.