Facebook Customer Service Issues

Hello, I am reaching out regarding my Instagram account, @beauty_redefined_byholly, which has been temporarily banned for nearly a week. Despite reporting the issue multiple times, it remains unresolved, and I have not received any communication about resolving it. I am unable to post, like, comment, or follow and would like to know the reason for this ban and when it will be lifted. Thank you for your assistance. Sincerely, Holly Syvenky

Hello, I encountered an issue where my password was changed without my knowledge. I contacted Facebook to update it to my email, but now I cannot locate my original Facebook account, which contains important photos of my kids. Despite creating a new page, I cannot retrieve the old account, even though I know it still exists. I've been inadvertently logging into the new account instead. I kindly request assistance in recovering my original account. Thank you for your help.

There is an individual named Anupam Mandal who has two Facebook profiles using different names, one being Anu Pam. Despite being married under the name Anupam Mandal, he has engaged in suspicious activities and has cases against him, including a [redacted] dowry and maintenance case. Seeking legal action against him has been mentioned. Allegedly, he frequently sends friend requests to various women and engages in extramarital affairs. The request is made to have his accounts suspended to prevent him from causing harm to other women by playing and cheating. It is emphasized that his actions have negatively impacted the life of the writer.

I recently tried to create a Facebook account, but it got disabled before I could finish the process. I suspect it might be because I used a picture of a machine I was selling instead of my personal photo. Now, when I attempt to correct this, I am still disabled. I am new to Facebook and not very skilled with technology. I would appreciate any assistance you could provide. Thank you.

Hello, this is Robin. I'm still struggling to access my original Facebook account despite following the instructions sent by Facebook's help center. The automated codes only lead me to Facebook.com, where I've lost important contacts and online posts. I'm even missing out on potential sales, costing me about $[redacted]. It's frustrating that Facebook seems unwilling to provide personalized help beyond automated responses. I've repeatedly requested assistance via their generated codes, but none have worked after a week. It's disheartening that they prioritize profit over user support. I urge Facebook to contact me via email to address my specific issue promptly. Until then, I'll keep sharing my experience here to highlight the lack of effective human support from Facebook. To resolve this, Facebook, please reach out to me via email for a detailed explanation of the problem. My email is [redacted] You also have my phone number on file for further assistance that is needed. Thank you.

After updating my password and contact number, my Facebook account got disabled for allegedly violating community guidelines. Despite receiving the 2-factor authentication code on my phone, Facebook did not specify the exact rule I broke. Messenger contains critical conversations I need as evidence in a legal case. How can I recover my saved messages, considering their significance in my impending court proceedings for Estafa?

Hello, I reached out earlier, but it seems my message didn't go through. I have set up my shop now link to direct people to my rep page, which is great. However, I am encountering an issue where each product on my page is not linking to the corresponding item on my rep page like yours does. I am trying to resolve this problem. The platform keeps prompting me to add commerce management, which is not my intention because I prefer customers to make purchases on the rep page rather than directly on my Facebook page. You can find my page under the name Franky's A+ Zyia Activewear. Thank you.

I lost my phone on Friday the 13th, and someone has hacked into my account. They are sending messages to my friends pretending to be me, which is very distressing since I use my account for important personal announcements like my pregnancy and my son's birthday. They have even changed the email and password associated with my account. I urgently need help to regain access. I have already submitted my verification information to prove my identity.

I am experiencing issues with placing ads on various online platforms. Initially, I encountered problems with some collector plates ads on Facebook, which were rejected but eventually got posted after an appeal despite the cases remaining open in my Support Inbox. I have requested Facebook to close them, but they are still unresolved. Additionally, I faced rejection for advertising coin collections and U.S. Mint sets, assuming they comply with commerce policies since they are collectibles, not crypto or cash-related. Despite explaining through the proper channels, I have not received a response, and the ads are still rejected. I seek guidance on how to prompt Facebook to provide a final decision on my appeal and clarify whether my ads align with their policies.

Hello, I am in charge of the Quest Schaller Hotel Facebook page, and we have recently rebranded. I am encountering an issue when trying to update the new name on the page. Currently, it says "Content Not Found. The page you requested cannot be displayed right now." Even though I have changed the name before and have access to do so. Could someone help me with this matter? Thank you. - C. Wright [redacted]

I haven't logged into my account for approximately 6 to 7 months, and I recently tried to access it to retrieve some photos. However, I was asked to complete a security check and had to provide my photo ID to verify my identity. The issue is that my Facebook account displays my maiden name, whereas my legal first name is different from the one I commonly use. I am concerned that my ID might not resolve this discrepancy. I am eager to regain access to my account to retrieve my photos.

I have been temporarily blocked on Facebook for a few days now. The reason given was not meeting community standards. Unfortunately, it does not specify when the block will be lifted. I have attempted to report the problematic posts with no success. Despite reaching out through Facebook support, I have not received any responses in my inbox. I am hoping for assistance to resolve this issue as I am unable to get messages through to the support inbox. Thank you for your help in advance. Your support is greatly appreciated. Sincerely, J. Nery

Recently, I got logged out of my Facebook app, which is unusual for me. I've been using Facebook since [redacted] and can't recall my password because I've always been logged in automatically. I tried the password recovery process, but I can't access my email as it's old with outdated phone numbers. Unfortunately, I no longer have those numbers as I have a new phone now. This situation is upsetting as I have many memories, photos, and friends on my account since [redacted]. I really want to regain access to my account rather than creating a new one. I would appreciate any help in resetting my password.

Hello, I am the proprietor of a small local business in Albania, Europe. Our exclusive online sales platform is through Facebook or Instagram. We specialize in supplements, which can be challenging since it falls in a gray area with Facebook. Additionally, we have a separate section for waist trainers. I have experienced two instances where my ad accounts were deactivated without valid reasons. We primarily interact with customers via messenger/IG DMs, and all sales transactions are cash on delivery. Despite a successful year of effective ad campaigns and pinpointing the right audience, my ad performance inexplicably plummeted about 3-4 months back. Issues arose such as excessive spending and top-performing ads receiving no responses suddenly. This decline has me at a loss, as I've exhausted various tactics. I usually opt for the lowest bid without prior experience with bid caps. Managing around six pages, could this be problematic? Could irregular posting negatively impact ad performance? I speculate whether my account/pages have been covertly flagged by Facebook. Have new undisclosed regulations regarding supplements been imposed? Testing ads on the waist trainer page revealed similarly poor outcomes. I eagerly await your guidance as my business is suffering. Any insight is greatly appreciated. Thank you!

My account, [redacted], has been locked and I am unable to verify the second step due to receiving the verification code on my old email, which is no longer active. I need to remove the defunct email and update it with my active email [redacted] to proceed.

I recently set up two-factor authentication but after receiving an expired session notification, I found my login information altered when attempting to log back in. I then tried to use the trusted friends recovery option for my Facebook account. Unfortunately, I encountered an error when clicking the recovery link provided. I have made multiple attempts to regain access, but my email and password seem to no longer work. Moreover, I am currently unable to locate any of my trusted friends to aid in the account recovery process.

I am having trouble accessing my account as it keeps saying "unknown browser." I recently got a new phone, a J3 Orbit. I use authentication codes and a PIN, along with my email and password. I'm concerned about the security of my account and hope no one else has accessed it. There seems to be an issue with the code generator, as each time I input a code, it generates a different one. I am confused and would appreciate assistance with resolving this. Thank you.

I have been using my Facebook account for 9 years. Recently, I got a new phone and a new phone number. While setting up Facebook on my new device, I forgot my password. Unfortunately, I no longer have access to the email or phone number associated with the account. Despite following the instructions in the help center to find my trusted contacts, I am not seeing the options mentioned. I really need access to my account as I have important contacts on there, especially during this difficult time since my father recently passed away.

Need Help I had two Facebook accounts, one for business purposes. I deactivated the business account for Emily db Horn ([redacted]) due to harassment and bullying. The situation escalated to the point where I involved the police for my safety. My regular account is under the name Emily Ann ([redacted]). Recently, I mistakenly logged into the deactivated account Emily db Horn. I urgently need to either reactivate it to delete it permanently, but I am unable to access it as it has been locked for severe reasons. I am feeling unsafe with the Emily db Horn account accessible. I kindly request assistance in resolving this matter. Please contact me via email at [redacted] or call at [redacted] to help me take down this account as soon as possible. Thank you.

Facebook banned me for one week, claiming that my posts contained sexual content or nudity. The images were of gay couples, which I believe is why they were reported. Some posts featured men holding hands or lying in bed, while others were more graphic but still did not show nudity. I also had a meme about love with a gay focus removed. Even a post where I expressed frustration towards those reporting me was taken down. It seems Facebook is discriminating against homosexual content. I spoke with an advocate who confirmed others have faced similar issues. It's unfair that my posts were removed while others, some even more explicit, were left untouched. Facebook should have real people review reported images rather than relying solely on algorithms.