I am the Business Manager of a Veterinary Clinic (LaPorte Animal Hospital) and after ou...

GetHuman4111523's Recover Hacked Account issue with Facebook from December 2019

Help with my Facebook issue
First: share to improve GetHuman4111523's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4111523 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman4111523's own words
I am the Business Manager of a Veterinary Clinic (LaPorte Animal Hospital) and after our previous manager embezzled over ***K and was fired, I took over. The previous manager failed to pass on our social media account usernames and passwords. If I try logging into the Facebook account using the clinic email, the previous manager's phone number is the backup, but she will not help us recover the account at all. We thought the email associated with the account would've been *****@***.com but it appears that is not the case either. Regardless, I need help recovering the LaPorte Animal Hospital business Facebook account. We tried creating Talia LaPorte as a new Facebook page under the above email, but it is not as established as the LaPorte Animal Hospital account, and no one will be able to find our new one. So I really need help getting this account back in any way possible. Either that or it would honestly need to be taken down if possible because we can't create a new one and be in competition with ourselves. If there's any information you need from me to make this do-able I'd be happy to provide you with any and all info I have.

GetHuman4111523 did not yet indicate what Facebook should do to make this right.

How GetHuman4111523 fixed the problem

We are waiting for GetHuman4111523 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Hacked Account issue
Reported by GetHuman4111523
Dec 17th, 2019 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 234542 others
0 customers following this

Timeline

GetHuman4111523 started working on this issue
Dec 17th, 2019 5:05pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies