I am the Business Manager of a Veterinary Clinic (LaPorte Animal Hospital) and after ou...

GetHuman4111523's Recover Hacked Account issue with Facebook from December 2019

Help with my Facebook issue
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Before contacting them, items GetHuman4111523 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman4111523's own words
I am the Business Manager of a Veterinary Clinic (LaPorte Animal Hospital) and after our previous manager embezzled over ***K and was fired, I took over. The previous manager failed to pass on our social media account usernames and passwords. If I try logging into the Facebook account using the clinic email, the previous manager's phone number is the backup, but she will not help us recover the account at all. We thought the email associated with the account would've been *****@***.com but it appears that is not the case either. Regardless, I need help recovering the LaPorte Animal Hospital business Facebook account. We tried creating Talia LaPorte as a new Facebook page under the above email, but it is not as established as the LaPorte Animal Hospital account, and no one will be able to find our new one. So I really need help getting this account back in any way possible. Either that or it would honestly need to be taken down if possible because we can't create a new one and be in competition with ourselves. If there's any information you need from me to make this do-able I'd be happy to provide you with any and all info I have.

GetHuman4111523 did not yet indicate what Facebook should do to make this right.

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Recover Hacked Account issue
Reported by GetHuman4111523
Dec 17th, 2019 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 234542 others
0 customers following this


GetHuman4111523 started working on this issue
Dec 17th, 2019 5:05pm

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