Employer illegally hijacked my account after I went out sick by pretending to be me an...

GetHuman4097063's customer service issue with Facebook from December 2019

Help with my Facebook issue
Before contacting them, items GetHuman4097063 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman4097063's own words
Employer illegally hijacked my account after I went out sick by pretending to be me and changing the password which was saved on my work computer accessing my facebook and facebook messaging--they changed the password to get into my account breaching my privacy and pretending to be me--all of my emails were being forwarded in my absence. My facebook messaging is tied to that account as well. Unable to deactivate or preserve the messages without password which they will not give back to me. Am filing a cyber crime report today after speaking with an attorney--need to contact facebook about this but it is difficult and your site came up.. Thank you

GetHuman4097063 did not yet indicate what Facebook should do to make this right.

How GetHuman4097063 fixed the problem

We are waiting for GetHuman4097063 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4097063
Dec 14th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 233149 others
0 customers following this


GetHuman4097063 started working on this issue
Dec 14th, 2019 9:49pm
GetHuman4097063 shared this issue with friends on Facebook
Dec 14th, 2019 10:43pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians