I made my original facebook account years ago with a very old Yahoo email. Years have p...

GetHuman4086298's Recover Disabled Account issue with Facebook from December 2019

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Before contacting them, items GetHuman4086298 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman4086298's own words
I made my original facebook account years ago with a very old Yahoo email. Years have passed where all my devices were able to remember my information and log me back in until I had to get a new phone service a couple months back. I couldnt log into my old account with old email and my phone number has changed several times. My old yahoo email was tied to an even older phone number so there's no way I could access my original account at all. I had to start completely from scratch and get a new facebook account, but now Id really like access to some older friends on my other and also all of my baby's pictures.

GetHuman4086298 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman4086298
Dec 12th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 232112 others
0 customers following this

Timeline

GetHuman4086298 started working on this issue
Dec 12th, 2019 9:23pm