I am trying to help my Father get his Facebook account to work, but it has been disable...

GetHuman-djwssail's Recover Disabled Account issue with Facebook from December 2019

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Before contacting them, items GetHuman-djwssail may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-djwssail's own words
I am trying to help my Father get his Facebook account to work, but it has been disabled due to what they say is suspicious activity.. We were trying to remember old password as he has not used Facebook for * years now or so, so he created a few new acct.s in hopes to get back to having a FAcebook page, now all three acounts are disabled due to suspicious activity.. He just wanted his original account from long ago.. We couldn't remember his user, emails or passwords, but we reset it and now that it got reset, the same thing,, I even left a message letting everyone know on his page that I was trying to set him up once again, it posted on his page, now he is unable to log in again.. I don't know if I will ever be able to get him connected. Please help

GetHuman-djwssail did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman-djwssail
Dec 11th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 231189 others
0 customers following this


GetHuman-djwssail started working on this issue
Dec 11th, 2019 5:38am
GetHuman-djwssail indicated the issue is not fixed yet.
Dec 11th, 2019 12:22pm

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