I would like to discuss the Community Standard and why Facebook is allowing it to be us...

GetHuman4039042's customer service issue with Facebook from December 2019

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The issue in GetHuman4039042's own words
I would like to discuss the Community Standard and why Facebook is allowing it to be used as a vendetta and vindictive tool. Yesterday I received notice that I was banned for ** hours because of a comment. This morning I received notice that I was banned for * days because of a comment, both on the same thread. Neither notice allowed for me to state my defense. Im assuming both complaints came from Oskar Papalong. *My first sanctioned comment was in response to Oskar Papalong stalking me and making derogatory comments to and about me over a period of time. He then teamed up with Louie Kneitz for several comments directed toward me in one thread, of which they repeatedly used the word "granny" in an attempt to insult me. Since I am a grandmother, the word granny is not an insult to me, except in the context these two were using the word. My comment was in response to that. HOW WAS THAT COMMENT OFFENSIVE? Especially since it was in reply to the attempted insults directed toward me. *The second sanctioned comment was in response to Oskar Papalong making several comments, then blocking me for a few hours, during which time he made comments specifically naming me, knowing I wouldn't be able to see them while he had me blocked, which he later unblocked, at which time I could see his comments about me. AGAIN, how was that comment against community standard when it stated actual events. *If you will review your records, you will see that Oskar Papalong uses the Facebook CS as a vindictive tool against numerous people. In other words, he frequently files complaints with Facebook against numerous people, but only after he attempts to engage these people into conservations in which he routinely makes insulting and bullying comments toward them. WHY DO YOU ALLOW HIM to continue with this behavior, but then sanction those that do respond to him. Again, a review of your records will reveal that I am not the only person that Oskar Papalong has filed harassment and bullying complaints against. *All of this occurs on the site, Anti Trump, clearly in which Oskar Papalong's only purpose to be on this site is to instigate, the report to Facebook when people respond to him, with the main purpose of getting folks sanctioned and temporarily banned. *And in your sanction process, obviously the entire thread is not reviewed to allow for context, only his report. This does not give the appearance of a fair and balanced process.*I would like to discuss this with an actual human, instead of Facebook's arbitrary decision to sanction without allowing for a defensive reply. Facebook is selectively punishing some, while allowing others e.g., Oskar Papalong to abuse this process.*I would appreciated a response from an actual person.*Thank you

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Facebook

Customer service issue
Reported by GetHuman4039042
Dec 4th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 229196 others
0 customers following this

Timeline

GetHuman4039042 started working on this issue
Dec 4th, 2019 1:54pm

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