Facebook Customer Service Issues

Hello, Earlier today, I received an "action blocked" notification on my Instagram profile (@brandontricking) due to allegedly sharing my password with a service for gaining likes or followers. This is the second time I have been blocked for this reason, with the previous instance occurring about a month ago when I used a service called Combin. I rectified that mistake by changing my password and removing the program. However, this time, I have not utilized any automation services since the last block. I feel that this block is unjust. If manual following and unfollowing violates the Community Guidelines, I would appreciate clarification. I genuinely have not engaged with any automation services and request to be unblocked. Thank you for your attention. Best, Brandon T. (@brandontricking)

I encountered an issue where my email logins for my business Gmail accounts were blocked, and I was prompted to provide photo ID as credentials. Even though the credentials were saved in my passwords, now none of the emails are recognized. The Gmail accounts were set up for a church organization and its affiliate, both pointing to the respective headquarters. Currently, both emails are inaccessible, showing errors like "Sorry, this content isn't available right now," "The email you’ve entered doesn’t match any account. Sign up for an account," or "Recover your account."

I have a legitimate company domain and email addresses that Facebook keeps rejecting for our Page, citing a violation of community standards. Our company owns the domain with a functioning website and email server. I've verified through GoDaddy that our domain is not on any blacklists. We need Facebook to correct this error, so we can have our website and contact email fields approved. We are a real estate brokerage and do not engage in any controversial activities. Thank you.

Hello, I am reaching out regarding my Facebook account that was compromised last Saturday (23/11/[redacted]). The hackers changed my email address to d*****[redacted] and reset my password, making it impossible for me to access my account anymore. My personal details are as follows: - Facebook account name: Jane Oparaocha Peace - Original email address: [redacted] - Original password: Ogechichi or Favour123 I have created a new Facebook account today (25/11/[redacted]) with the email address [redacted] and the password Chipeace123. However, when attempting to log in, Facebook is preventing access without providing a clear reason. I kindly request assistance in recovering my email address and Facebook account. Thank you, Jane

I am having issues logging into my Facebook account. Over the weekend, I got a new phone, but I didn't think about needing to log back into my Facebook on it. I changed my password to one that I thought I remembered, but I have tried multiple times without success. I can't use the "forgot my password" option because the email linked to my account is inactive. I have valuable data on my account, and I don't want to lose it by creating a new one. Even though I saved the new password on my devices, it keeps showing as incorrect. I feel frustrated not being able to access my account with the outdated email.

I recently received a message stating that I am prohibited from using Messenger or commenting for the next 7 days due to four prior posts that allegedly violated Community Standards. I believe this action is unjust as I did not intend to breach any rules with my comments. I urge you to review my account activity and reconsider this restriction. I have been a user since [redacted], and I am disappointed with this decision. If this matter is not resolved promptly, I may need to seek legal advice. Please investigate my account thoroughly and address this issue promptly. Thank you.

Hello Facebook, I am unable to access my account as it was mistakenly disabled. I have sent in identification cards issued by government agencies with my name and date of birth as requested. It's essential for the name on my Facebook account to match the ID to prove ownership. I have provided the necessary information to verify that the account belongs to me personally. Thanks. Upon receiving a message from Facebook about my disabled account, I lost contact with friends, work, business, and important files. I am not sure why this happened; I would appreciate it if you could reactivate my account so I can reconnect with my contacts. I have attached a photo of my ID to this message for verification purposes. Best regards.

Hello. I recently posted a video on a messenger group that originated from Telegram. The video was quite disturbing, showing a young child inappropriately touching a woman. I regret sharing it as it may be considered as promoting inappropriate behavior. I want to clarify that I am against such actions and shared it with my friends to emphasize its disturbing nature. My main concern is to inform Facebook about this mistake to regain access to my account. Facebook is essential for me to stay connected with my family in Portugal, especially since I currently reside in Luxembourg. Thank you for any assistance you can provide. P.S. Please excuse any language errors in my message.

I recently discovered that my new Facebook account has been overridden by an old one that I barely used. The old account was initially created by a friend to help me promote a page for kittens I rescued, which were eventually adopted without needing the page. At the time, I didn't value Facebook as I do now. Five years ago, after moving away from home, I realized its value in connecting with family and friends scattered around the world. However, I am now locked out of my new account and unable to reset the password, feeling like someone may have maliciously accessed it. I am eager to regain access to my new account, as all my loved ones are on there. Starting over would be disappointing. I had started the account with my cell phone number ending in [redacted], but unfortunately, I did not link an email. When I try to recover it, I am redirected to the old account with a picture of one of the kittens I rescued. Your assistance in recovering my account would be greatly appreciated. Warm regards, Monica D.

I typically use Facebook on my phone, but I encountered an issue yesterday when I switched from my personal account to our business account and got logged out. I've been unable to log back in because my password isn't working. When I set up the account, I used the phone number [redacted], but I updated it to [redacted] in April. I have two email accounts, [redacted] and [redacted], and I believe I updated them on Facebook. However, I can't access the verification code sent to my Yahoo account. Could you please send the code to my Gmail account or via text to [redacted]? I tried sending a picture with a request to update the contact info but haven't received a response. My name is Suzie Augusta Noland (DuFrene). Thank you. [redacted] or email below.

My account has been temporarily blocked by Facebook without any explanation or timeframe provided. Despite sending multiple appeals, I have not received any acknowledgment or assistance from Facebook. It is frustrating to have my account restricted without proper communication or justification. I am seeking guidance on how to regain access to my account amidst this lack of support from Facebook.

Subject: Copyright Complaint on Facebook Good afternoon, I am reaching out regarding an incident that occurred on 11/14/[redacted]. I unintentionally live-streamed a football match between Portugal and Lithuania on Facebook, which was subsequently reported for copyright infringement. The complaint number provided to Facebook is [redacted][redacted]. I was unaware that sharing live videos of copyrighted content was prohibited, and I sincerely apologize for this mistake. As a long-time user of Facebook for over a decade, I have built a significant presence with cherished memories and connections, especially with friends and family. I kindly request the withdrawal of the complaint so that I may continue utilizing my Facebook account without any restrictions. This incident was a rare occurrence, and I assure you that I will be more cautious in the future. Your understanding and forgiveness in this matter would be greatly appreciated. Thank you for your time and consideration. Best regards, Cristiano F.

While browsing Facebook, I came across someone selling concert tickets. Assuming they were legitimate due to mutual friends, I fell victim to a scam or bot attack. Consequently, my Facebook and Instagram accounts have been hacked, and the scammer is attempting to access my credit card details. I'm locked out of my Facebook because they changed the login credentials to an email I don't recognize, [redacted] I don't have an Outlook account, so this is clearly unauthorized. I urgently need to regain control to prevent further identity theft, especially since I recently suffered a loss in the family and need access to sentimental photos. I'm desperate to recover my account and prevent further damage. If necessary, I can provide screenshots as proof. Please assist me in resolving this issue promptly before resorting to costly measures to regain control.

I'm gone, disappeared, my friends told me!!!! Account blocked, can't access it anymore, no way, even changing the password!!!! I've tried everything, I don't understand and it doesn't seem fair!!!!! We are not all leftovers from prison!!!! I understand if someone commits an offense, but like this, without a reason and without the possibility to defend oneself, speak up, and have the chance to create a new account, it doesn't seem fair to me, nor correct by them, it's starting to become personal at this point, because they made me lose the desire to go back up there!!!!! But at this point I've made 30 and I want to make 31, go all the way and try to understand, so if anyone knows how to do it, or thinks they can help me, thank you very much!! The same thing happened to me as this girl I copied and pasted directly. I add that only my profile comes out to me but when I try to log in it says "you have entered a previous password" as if someone has taken possession of it and I can't change it because when I click on forgot password, it doesn't find my profile.

I am experiencing difficulties posting comments on the video section of Facebook and Facebook Lite. It appears that I may have been blocked due to posting too quickly. I have reported this issue to the Facebook Help Center. I would greatly appreciate it if you could unblock me, so I am able to engage in comments on the video section of Facebook and Facebook Lite. Although this problem was resolved earlier this month, it has unfortunately resurfaced. Kindly assist in unblocking me promptly.

Hi everyone, my name is A.B. Recently, a friend's Facebook account got hacked, and I unknowingly shared my phone number to help her recover it. Unfortunately, this led to my Facebook password being changed too. The hacker manipulated me into sharing my email password under the guise of fixing the issue, but I soon realized it was a scam. Now, my Snapchat and Facebook accounts have been compromised, and I'm concerned about potential exposure of personal photos. Despite changing my passwords, I'm unable to regain access to my Facebook account. I've tried all recovery options without success. Can anyone advise on how to regain control of my account or possibly deactivate it? Feel free to reach out if you have any suggestions. Thank you.

When I relocated to Indonesia, I forgot to update my contact information on Facebook. Due to this, when Facebook needed to send a confirmation number to my old American phone, it wasn't possible. Unable to find a solution, I eventually created a new account using my Indonesian phone number, [redacted]8, as the main contact. Shortly after, Facebook requested a photo for account verification. Consequently, both my original account under [redacted] and the new Indonesian number account got shut down. Now, I am unsure which account remains active, as both were closed. It was a struggle not being able to receive the confirmation text on the outdated phone number, leading to the creation of a new account, which was then mistaken for having duplicate accounts.

I am having trouble signing in. I remember my email and Facebook password, but I have forgotten my email password. When I try to log in to Facebook, a security check comes up, asking me to choose a friend based on a picture that appears. However, I can't remember my friend's face because I made the friend a long time ago and I don't really know who it is. I have been trying to sign in like this for 3 days with no luck. I need to access my account as it holds many memories from my childhood. My username is "gegelsemut" and the email for that account is "[redacted]" (but I have forgotten the password and can't recover it; also, I would like to change my email later). Additionally, I have lost the phone number registered to this account because it was my old number. I hope I can regain access to my account. Thank you.

I recently got a new phone with a different number due to my old phone being lost. However, I am unable to log in to my account as it is asking for a third-party authorization. Despite sending in photos with verification numbers and my driver's license numerous times, I have not received any assistance or contact from support. I am worried about losing access to my precious memories stored on my Facebook account that I cannot retrieve if I create a new one. This issue has been ongoing for three weeks now with no resolution or communication from the company. I have tried to provide my new number, [redacted], but it seems to still be sending codes to my old number, [redacted]. I am feeling frustrated and upset about the lack of support and assistance. Please help me regain access to my account and resolve this matter promptly.

My primary and only page, "Dyshon Doss," was disabled in mid-September [redacted]. It was linked to my Instagram account, which was also disabled for reasons unknown to me. I have maintained both accounts since [redacted] without violating any terms, conditions, or community guidelines. I have always posted positive content on these platforms, and this situation is unfamiliar to me. My family is concerned as well as we use these platforms to stay in touch. I am eager to regain access to my pages promptly as they are essential for me to stay connected. I am a respectful individual who does not harm anyone. Any assistance in resolving this matter would be greatly appreciated. Thank you for your help.