I have three i instagram accounts for business. I’m an authentic brands personal shoppe...

GetHuman-luxurycl's Recover Disabled Account issue with Facebook from November 2019

Help with my Facebook issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-luxurycl's own words
I have three i instagram accounts for business. I’m an authentic brands personal shopper and reseller of used and new brands. I stopped using my accounts from **** this year **** I’m back to business. I started using them on *-**** . I used hashtags under my personal taken photos and some from brands websites. First the disabled my account @luxury*closet** . So I started using @luxury*closet* also they disabled it . I contact them and follow the usual procedure nothing happened after i send the photos and documents.

GetHuman-luxurycl did not yet indicate what Facebook should do to make this right.

How GetHuman-luxurycl fixed the problem
I contact the instagram directly and asked them to review the problem for disabled my account. They asked for photos and procedure to follow and check that I’m the real owner. Then they asked for further information. Every week I was sending email to solve my problem. Finally the solve it and said it was disabled by mistake.
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Recover Disabled Account issue
Reported by GetHuman-luxurycl
Nov 18th, 2019 - a year ago
Fixed
GetHuman-luxurycl shared how to fix
Seen by 7 customers so far
Similar issue to 611485 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-luxurycl started working on this issue
Nov 18th, 2019 7:02am
GetHuman-luxurycl indicated the issue is not fixed yet.
Nov 18th, 2019 11:28am
GetHuman-luxurycl confirmed the issue is fixed. Hooray!
Nov 23rd, 2019 9:52am
GetHuman-luxurycl confirmed the issue is fixed. Hooray!
Nov 23rd, 2019 10:42am

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