last week on facebook the top icon warned that the browser was about to expire...It sug...

GetHuman3860302's Recover Hacked Account issue with Facebook from October 2019

Help with my Facebook issue
Before contacting them, items GetHuman3860302 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3860302's own words
last week on facebook the top icon warned that the browser was about to expire...It suggested * sites including Google Crome. when selected it downloaded and immediately lost my account which is several years old, with all my groups and pages which I keep for Museum. When I tried to get it back up by a new facebook site it accepts and sends codes out the rear and then asks for mobil number to which I do not keep or text. Dead in the water for over a week now. ******@***.com

GetHuman3860302 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman3860302
Oct 31st, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 744629 others
0 customers following this

Timeline

GetHuman3860302 started working on this issue
Oct 31st, 2019 3:02pm
GetHuman3860302 shared this issue with friends on Facebook
Oct 31st, 2019 3:02pm
GetHuman3860302 indicated the issue is not fixed yet.
Oct 31st, 2019 3:09pm
GetHuman3860302 indicated the issue is not fixed yet.
Oct 31st, 2019 3:09pm
GetHuman3860302 indicated the issue is not fixed yet.
Oct 31st, 2019 3:09pm
GetHuman3860302 indicated the issue is not fixed yet.
Oct 31st, 2019 3:09pm
GetHuman3860302 indicated the issue is not fixed yet.
Oct 31st, 2019 3:09pm

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