Still not resolved you did nothing to resolve pr

GetHuman-elihende's customer service issue with Facebook from September 2019

Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-elihende's own words
Log into my old Facebook which user name is alighwa k Henderson not the one that says eli yup I want the first one ... So my Facebook name is alighwa k Henderson which is my government name I just recently switched phones and forgot my password my pic on account has my daughter with pink on and black sun glasses so I tried making a new one but I just rather have my original one with all my pictures and groups and friends so I totally forgot to write down my passwords so if you guys can please help me out I'd appreciate it if done the steps online but not getting anywhere if possible can you guys reset it or call me *** *** **** to walk me through this thanks
You did nothing to help and poor communication
Fixing or calling me
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Facebook

Still not resolved you did nothing to resolve problems
Customer service issue
Reported by GetHuman-elihende
Sep 23rd, 2019 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 682103 others
0 customers following this

Timeline

GetHuman-elihende started working on this issue
Sep 23rd, 2019 3:22am
GetHuman-elihende indicated the issue is not fixed yet.
Sep 23rd, 2019 1:34pm
GetHuman-elihende indicated the issue is not fixed yet.
Sep 23rd, 2019 1:35pm
GetHuman-elihende indicated the issue is not fixed yet.
Sep 23rd, 2019 1:36pm
GetHuman-elihende indicated the issue is not fixed yet.
Sep 23rd, 2019 1:40pm
GetHuman-elihende indicated the issue is not fixed yet.
Sep 23rd, 2019 2:45pm
GetHuman-elihende indicated the issue is not fixed yet.
Sep 23rd, 2019 2:57pm
GetHuman-elihende indicated the issue is not fixed yet.
Sep 23rd, 2019 3:23pm
GetHuman-elihende indicated the issue is not fixed yet.
Sep 24th, 2019 6:44am
GetHuman-elihende indicated the issue is not fixed yet.
Sep 24th, 2019 6:47am
GetHuman-elihende indicated the issue is not fixed yet.
Sep 24th, 2019 6:47am
GetHuman-elihende indicated the issue is not fixed yet.
Sep 24th, 2019 6:50am

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