Hello my name is Uzer Shaikh I live in India.*I had made a Facebook account for gaming...

GetHuman-shaikhuz's Recover Hacked Account issue with Facebook from August 2019

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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-shaikhuz's own words
Hello my name is Uzer Shaikh I live in India.*I had made a Facebook account for gaming purpose.. I didn't link any kind of social media to it because I had made it for gaming purpose and the number on which the account was registered has been lost my account was hacked on **th August **** because I had linked my Facebook with the pubg account and with the help of my Facebook account I was able to login to pubg, now that the account has been hacked I am not able to login to my pubg account in which I had made purchases worth *-*k and achieved alot of things in that game.. I tried contacting customer service of pubg and informed them about my issue they reverted and said to recover the Facebook account linked with pubg so that I can login back but my account has been hacked and the person who hacked my account changed the email address and password so now I am not able to login back and the account has been disabled please help me out and revert to me asap..

GetHuman-shaikhuz did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman-shaikhuz
Aug 22nd, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 624887 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-shaikhuz started working on this issue
Aug 22nd, 2019 1:59pm
GetHuman-shaikhuz indicated the issue is not fixed yet.
Aug 22nd, 2019 2:01pm
GetHuman-shaikhuz indicated the issue is not fixed yet.
Aug 22nd, 2019 2:01pm
GetHuman-shaikhuz indicated the issue is not fixed yet.
Aug 22nd, 2019 6:13pm

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