I was prompted that to change my password because of suspected unauthorized access. Aft...

GetHuman-stevesir's customer service issue with Facebook from August 2019

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The issue in GetHuman-stevesir's own words
I was prompted that to change my password because of suspected unauthorized access. After I did that, my payment information, ads, data, everything is gone. I have been running ads for several months, spent thousands of dollars, now when I log into my business account, my account is completely wiped out, everything is gone. I entered the payment information again, but all of the ads I created, and related data and statistics, everything is missing from my account, as if the account is brand new. Page id: ***************

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Facebook

Customer service issue
Reported by GetHuman-stevesir
Aug 9th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 601000 others
0 customers following this

Timeline

GetHuman-stevesir started working on this issue
Aug 9th, 2019 3:54pm

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