Could you please have a look at this email. And how can this be done*Also under the fre...

GetHuman3014377's customer service issue with Facebook from June 2019

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The issue in GetHuman3014377's own words
Could you please have a look at this email. And how can this be done*Also under the freedom of information act you have to supply me with the number of people you have taken off Marketplace and the number of successful appeals and there circumstances *I have copied this and will attach and send to the relevant Government department *Thanks *Michael Mcgowan **I*****@***.com**Absolutely no chance, who is your company, what is your connection to Facebook. I take it you are a American company.and how can you charge *$** for what. I will be reporting this to *Facebook and the local press, as the CEO in the UK would love to know how you can provide this service.*I will keep presuing this matter.*Marketplace is not that important that l would be conned out of $***Please do reply later am interested in hearing your answers**Thanks *Mike **Sent from my iPhone**On * Jun ****, at **:**, instant help ******@***.com* wrote:**Technician fee will be $** to resolve your issue **On Tue, Jun *, ****, **:** michael mcgowan ******@***.com* wrote:*How much is the fee and why if you are part of face book*Mike **Sent from my iPhone**On * Jun ****, at **:**, instant help ******@***.com* wrote:**Hi Michael Thanks for reaching facebook Instant help,*We can help you with your issue, There will be a one time Technician fee for helping you out **We need few details**Your username and registered email id with your account or screenshoy of your profile **On Tue, Jun *, ****, **:** michael mcgowan ******@***.com* wrote:*Can anyone help me**I feel let down by marketplace .Being disabled depend on marketplace for my input to what life l have and can do,*Also as l can’t work l depend on what little income l can make.*I have always been honest and trustworthy, and have never broken any laws.*I requested proof to this decision as l genuinely bought these in good faith*If proof was given then l would take them off only a couple of items out of all my items on marketplace.*No proof you have just made a decision to stop my account.*I did point out of the decision could be proved to me l would take them off but instead. I have just been take off and no access. VERY UNJUST GUYS.*Please let me know how to appeal to*This decision as hand on heart l bought these items as genuine, as stated many times.*Who made the decision they weren’t *and with what expertise.*Please reconsider this decision against me as l feel judged badly **Your help in this matter would be appreciated *Every time l try to explain, l am just rejected **. PLEASE SOMEONE HELP **Kind regards *Michael Mcgowan *Sent from my iPhone**Sent from my iPhone**On ** May ****, at **:**, michael mcgowan ******@***.com* wrote:** APPEAL *I feel let down by marketplace .*I requested proof to this decision as l genuinely bout these in good faith*If proof was given then l would take them off only a couple of items out of all my items on marketplace.*No proof you have just made a decision to stop my account.*I did point out of the decision could be proved to me l would take them off but instead. I have just been take off and no access. VERY UNJUST GUYS.*Please let me know how to appeal to*This decision as hand on heart l bought these items as genuine, as stated many times.*Who made the decision they weren’t *and with what expertise.*Please reconsider this decision against me as l feel judged badly *Your help in this matter would be appreciated *Kind regards *Michael Mcgowan **Sent from my iPhone**On ** May ****, at **:**, Facebook ******@***.com* wrote:**Hi Michael,**We took another look at the items you listed and confirmed that they go against our Commerce Policies. This means your access to Marketplace will be permanently removed. **We won't be able to answer further questions here, but you can review our policies below:**https:**www.facebook.com*policies*commerce?ref*cr**Thanks,

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Customer service issue
Reported by GetHuman3014377
Jun 5th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 509866 others
0 customers following this

Timeline

GetHuman3014377 started working on this issue
Jun 5th, 2019 7:10pm

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