I have had my facebook for a long long time. Originally i had used a email from way bac...

GetHuman-anoll's Reset Password issue with Facebook from May 2019

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The issue in GetHuman-anoll's own words
I have had my facebook for a long long time. Originally i had used a email from way back then and at this time havnt been able to get into that email. i had noticed another email on it that i must of made in a attempt to get my password changed from the old email. Well that email is unacheivable as well! Now it is asking for a ID which i do not have, only have a old expired state ID card. I sent that in but im not sure if it will take it. I dont know if there is a way to skype someone or call them so that we can get this whole mess fixed so i can keep the facebook i have had before i was even in high school, now being a ** year old mother. Please i use my facebook for the memories and pictures i post. Alot of my chikldrens pictures are on there. i am connected on my cell phone but scared that i will get signed out at some point.

GetHuman-anoll did not yet indicate what Facebook should do to make this right.

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Facebook

Reset Password issue
Reported by GetHuman-anoll
May 23rd, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 493255 others
0 customers following this

Timeline

GetHuman-anoll started working on this issue
May 23rd, 2019 2:18pm

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