I made my first account some time in the past week, intending for it to help aid me in...
GetHuman-lavengco's Recover Disabled Account issue with Facebook from May 2019
Help with my Facebook issue
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Before contacting them, items GetHuman-lavengco may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-lavengco's own words
I made my first account some time in the past week, intending for it to help aid me in expanding my art to a wider audience through ads while also being linked to a personal account. Because of "suspicious activity" and a failed face recognition it was disabled. The suspicious activity was me removing a credit card and then trying to make my art page one of my admins, which didn't work. I made a second one, still with my real full name and phone number because I didn't want to have to email support, and then tried to link it to my instagram. For some reason it was still linked to the disabled account and I couldn't fix it, and though I tried multiple times it didn't work and my facebook account sent a request for another picture due to that "suspicious activity". I'm having lots of trouble. I don't have much faith in the face recognition since it didn't work last time with an actual picture of me, and this time I sent in another picture of me but I don't know if it will work and I'm very worried it won't. I'm hoping to get my account back and then link it successfully to my instagram without any problems, which seems impossible with it being linked to an earlier disabled account. I'm not sure how to resolve this, but I'm hoping there's a way to permanently get rid of the first account, remove it from my instagram and then unlock my second-made one again.
GetHuman-lavengco did not yet indicate what Facebook should do to make this right.
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Recover Disabled Account issue
Reported by GetHuman-lavengco
May 19th, 2019 - 2 years ago
I have an issue with Facebook too
Seen by 11 customers so far
Similar issue to 488298 others
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GetHuman-lavengco started working on this issue
May 19th, 2019 11:34pm
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