Someone hacked into my account they hacked into my email they changed my passwords they...

GetHuman-babypurp's customer service issue with Facebook from May 2019

Help with my Facebook issue
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The issue in GetHuman-babypurp's own words
Someone hacked into my account they hacked into my email they changed my passwords they changed it to where the code doesn't come to my phone and my phone number they have it going to an old phone number that no longer exist to me but I can look myself up on the phone number that I have now.. I thought that I had access to it and I had inbox this stuff mean * years ago I think it was or a year ago I'm not I don't remember about how all the sudden she's popping up on my Facebook so when I did get into a Facebook it was her name using my email address I'm a little confused and I'm upset about my pictures especially I have a lot of pictures on there that are locked and that aren't accessible to the public or my friends and I would like my Facebook back please I've had it for ** years

GetHuman-babypurp did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-babypurp
May 19th, 2019 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 487116 others
0 customers following this


GetHuman-babypurp started working on this issue
May 19th, 2019 1:12am
GetHuman-babypurp indicated the issue is not fixed yet.
May 23rd, 2019 6:46am

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