Some how i got logged out my facebook app i tried logging back in but forgot the last p...

GetHuman2932187's Can't Receive Code to Reset issue with Facebook from May 2019

Help with my Facebook issue
The issue in GetHuman2932187's own words
Some how i got logged out my facebook app i tried logging back in but forgot the last password i changed it to .. my number on my account is valid but the code they send isn't coming to my phone the email on the account is vert old its an aol and aol stated they deleted the account cause i haven't used it in years so i can not receive any emails .. i tried recovering account and sent my state id to fb with a new email which they sent me a link saying thank you for verifying its you with a link to reset password i reset password and its saying i tried too many times we sent u a * digit code which was sent to my old email i no longer have access to because aol deleted it how else do i get into my facebook all of my kids pictures are there also my husband and i.

GetHuman2932187 did not yet indicate what Facebook should do to make this right.

How GetHuman2932187 fixed the problem

We are waiting for GetHuman2932187 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Can't Receive Code to Reset issue
Reported by GetHuman2932187
May 16th, 2019 - 2 years ago
Seen by 7 customers so far
Similar issue to 483377 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman2932187 started working on this issue
May 16th, 2019 10:29am
GetHuman2932187 confirmed the issue is fixed. Hooray!
May 19th, 2019 11:41am

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies