Hello Dear Team*I have been using facebook for more than * years. I used to use faceboo...

GetHuman2785254's customer service issue with Facebook from May 2019

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Help with my Facebook issue

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The issue in GetHuman2785254's own words
Hello Dear Team*I have been using facebook for more than * years. I used to use facebook just for social interacting with my family friends and relatives. Then i joined certain groups on facebook which were mainly focused on earning using shopify platform.*I joined a couple of such groups and started a shopify store and running facebook ads. Since i have just taken a start in this business model, i knew nothing about Infringement and Spam. Earlier i had copied a video from facebook , modified it and used it for my own store campaing. My previous site was blocked by facebook since i fell pray victim to Infringement. Before the incident, i did not know about the term infringement. I requested facebook for the unblocking of my that site URL but its sitll blocked. *Now i knew that i must avoid Infringement. I created another site and facebook page for my new store. Now i committed a mistake like sending my new site url to friends or anyone i know on facebook in the hope of bringing more traffic to my store but i was unaware of the fact that it comes under Spaming.*I created too many posts on my facebook page for promoting my site, i ran facebook ads also and received orders from my customers, everything was moving fine and one day facebook unblocked my store URL because of spaming.*I am telling you the truth that i was unaware of the fact that it comes under spamming....Sharing my URL with everyone. Whatever i did, i did it because i did not know that and now since i have already invested a lot ot time and money on my site and fb ads, i request you to please give me a last chance and i promise that i will never commit any such mistake in future and i will make myself aware of the entire policies before running any ad or post.I am a newbie and i request you to give me a chance please and i promise not to repeat any such action that lead to blocking my URL.**I hope you will pay a sympathetic attention to my appeal and give me a chance to continue my business with facebook under the mentioned rules and policies.*As a newbie in the field of ecommerce, please ignore my mistake and i promise to abide by the policis of facebook.*CEO**totalbunny.com

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Customer service issue
Reported by GetHuman2785254
May 5th, 2019 - 2 years ago
Seen by 7 customers so far
Similar issue to 466351 others
0 customers following this
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GetHuman2785254 started working on this issue
May 5th, 2019 2:47pm
GetHuman2785254 indicated the issue is not fixed yet.
May 5th, 2019 6:58pm
GetHuman2785254 confirmed the issue is fixed. Hooray!
May 6th, 2019 3:30pm
GetHuman2785254 confirmed the issue is fixed. Hooray!
May 6th, 2019 3:30pm

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