good morning, my account has been disabled for impersonating someone else. I did not do...

GetHuman-rluccajr's Recover Disabled Account issue with Facebook from April 2019

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GetHuman-rluccajr's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rluccajr will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rluccajr can let us know if they help or not.
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Before contacting them, items GetHuman-rluccajr may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-rluccajr's own words
good morning, my account has been disabled for impersonating someone else. I did not do this willingly or knowledgeably. My name is Barbara Lucca and my account was called the same. My husband (raymond Lucca Sr)who has passed away also used the same computer for his account, and possibly that had something to do with the problem. I am going to give you my sons email to contact about this as I do not fully understand how all this works. He is Raymond Jr.

GetHuman-rluccajr did not yet indicate what Facebook should do to make this right.

How GetHuman-rluccajr fixed the problem

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Facebook

Recover Disabled Account issue
Reported by GetHuman-rluccajr
Apr 9th, 2019 - 2 years ago
Not resolved
Seen by 31 customers so far
Similar issue to 426392 others
0 customers following this

Timeline

GetHuman-rluccajr started working on this issue
Apr 9th, 2019 2:36pm

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