LOCKED OUT!!!!

GetHuman2607795's customer service issue with Facebook from March 2019

12 views | 313 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2607795 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2607795 can let us know if they help or not.
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The issue in GetHuman2607795's own words
Login to my instagram.... ... My Instagram account locked me out with a suspicious attempt after I tried to login to my *.**.** instagram account on my chromebook yesterday. It wants me to put in a code but I am not recieving it because i signed up with a fake email a long time ago. I tried to reach out to instagram * times an gethuman * times and NO one has replied. I'm getting very upset because i've tried pretty much every option and i do NOT want to have to make a new account PLEASE email me back ASAP! so I can get this problem fixed....
They locked me out my account even though it was me.
I would like them to fix the suspicious issue so I can change my email to the correct one and access my code so I can log into my account.
I've been a customer for * yeas now and haven't caused a problem yet. During this issue i've been respectful but still haven't gotten any help.
I've tried to contact instagram's email * times and haven't gotten a reply.... I've contacted gethuman Twice and no one answered...
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Customer service issue
Reported by GetHuman2607795
Mar 27th, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 313 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2607795 started working on this issue
Mar 27th, 2019 9:02pm
GetHuman2607795 shared this issue with others over email
Mar 27th, 2019 9:18pm