i tried to log in to my facebook and it told me that my account wasn’t secure and that...
GetHuman2608659's customer service issue with Facebook from March 2019
Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2608659's own words
i tried to log in to my facebook and it told me that my account wasn’t secure and that i had to complete identification and go through a security process before i could access my account. the process started by changing my password and then identifying myself by identifying photos of my friends and comments i recently wrote. it then asked me whether there were any email addresses or phone numbers that i did not recognise. i clicked skip because they were all mine, but then it said that i had to enter a valid email address?! there was nothing to enter and it wouldn’t let me skip the question. i then tried to delete my email so i could go to the next question and it sent me to the same page. i have tried this process seven times, i don’t even remember my password anymore because they have made me change it so much. i cannot access my account and i’m very very angry about it
GetHuman2608659 did not yet indicate what Facebook should do to make this right.
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