hi sir my old facebook is disabled by mistakes i dont know the reasons and i send m...

GetHuman-jihed's customer service issue with Facebook from February 2019

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The issue in GetHuman-jihed's own words
hi sir my old facebook is disabled by mistakes i dont know the reasons and i send my id card and many document to you you just say that the account diffinitivly disabled and since that time you dont answer me is from * or * mounths . sir i just ask for one thing if you dont want to recover my account is my personal account i need to send me file have all my photo , message , details and document on my account because i have many information stored on my facebook and many photo i need it because my facebook is from **** i dont know why you deprived me from my facebook . please sir , i need my information my files hats all its my right if you will not recover my facebook also you dont answer my about the reasons . if you need any document like my i card or any thing im ready ... im waiting for answer because i trust on you .thanks
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Facebook

Customer service issue
Reported by GetHuman-jihed
Feb 17th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 15 customers so far
Similar issue to 337726 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jihed started working on this issue
Feb 17th 2:33pm