my facebook acct has been hacked and I am locked out of it

GetHuman2222945's customer service issue with Facebook from February 2019

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Before contacting them, items GetHuman2222945 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2222945's own words
I am locked out of my acct because i fell for a work from home company, advertising their needs for positions open. I didn't realize the impact it cost me until i couldn't log into my acct let alone receiving numerous and countless alerts from it. Just want to keep my acct but regain control of it and being able to log into it. ... Hello, my name is Debbie Vaimauga, my display name is Debz Stalling on facebook. I am writing to report a complaint of my acct being hacked which is preventing me from logging into it. I can admit, i fell for a company advertising a work from home position and decided to give it a try for them to advertise their company hiring needs using my page. However, i didn't realize the negative impact this caused me until i started receiving numerous and countless response from & then when i tried logging back into my acct, it didn't let me in. I don't want to recreate another acct because this is the only one i have and use for family and friends. I want help recovering access to my account again. I will change my password this time. i want to keep my acct (if that's okay). Please help, thanks.
I just want to regain control of my acct and being able to log into my acct without the hassle of waiting for codes that "may not work" or "take forever to come through". I can't log into my acct for nothing right now.
I have been with facebook for quite some time now. Cant count back the years i became a member but i can say that having an acct helps me to get in touch with family and friends both near and far. Having to create another acct will cause me to losing all of them and their contact information as well.
I have tried the old phone * that was recently on my acct which was my husband's *, i tried to use my email address as a way to retrieving codes but neither worked.
I have an issue with Facebook too
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Customer service issue
Reported by GetHuman2222945
Feb 16th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 336740 others
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GetHuman2222945 started working on this issue
Feb 16th 6:24pm