I am having an impossible time getting a response from Facebook regarding this issue. r...

GetHuman-jakekre's customer service issue with Facebook from December 2018

9 views | 249228 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-jakekre's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jakekre's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jakekre will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jakekre can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-jakekre may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jakekre's own words
I am having an impossible time getting a response from Facebook regarding this issue. roughly three weeks ago my account was disabled I was deemed ineligible and I was searching for a reason since I've used this service for years and I'm usually good with reading the terms and conditions before I use a service for such a length of time all the reasons that I thought wearing correct I discovered this since I was set up in real life and robbed by the people who hacked my account they hacked my account in order to cover up previous information that we had discussed. The conversations in that account would be the only evidence that they targeted me.since then I've discovered that these individuals are still using your service most likely for nefarious reasons so it would be in your best interest to look into their accounts and I would like a discussion a response anything regarding my account my name is Jacob Kreuger my account was under Jake Kreuger. company has received a lot of negative publicity regarding data identity theft this is your opportunity to help correct public opinion because I know your intentions are nothing but good I'm very familiar with your company and its mission statement so please get in contact with me so that these people can stop taking advantage of both your company and my life. Thank you **Sincerely,*Jacob A Kreuger

GetHuman-jakekre did not yet indicate what Facebook should do to make this right.

How GetHuman-jakekre fixed the problem

We are waiting for GetHuman-jakekre to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jakekre fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jakekre
Dec 10th, 2018 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 249228 others
0 customers following this


GetHuman-jakekre started working on this issue
Dec 10th, 2018 8:55pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians