I am having an impossible time getting a response from Facebook regarding this issue. r...

GetHuman-jakekre's customer service issue with Facebook from December 2018

9 views | 249228 similar | 0 following
Help with my Facebook issue
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GetHuman-jakekre's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jakekre will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jakekre can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jakekre's own words
I am having an impossible time getting a response from Facebook regarding this issue. roughly three weeks ago my account was disabled I was deemed ineligible and I was searching for a reason since I've used this service for years and I'm usually good with reading the terms and conditions before I use a service for such a length of time all the reasons that I thought wearing correct I discovered this since I was set up in real life and robbed by the people who hacked my account they hacked my account in order to cover up previous information that we had discussed. The conversations in that account would be the only evidence that they targeted me.since then I've discovered that these individuals are still using your service most likely for nefarious reasons so it would be in your best interest to look into their accounts and I would like a discussion a response anything regarding my account my name is Jacob Kreuger my account was under Jake Kreuger. company has received a lot of negative publicity regarding data identity theft this is your opportunity to help correct public opinion because I know your intentions are nothing but good I'm very familiar with your company and its mission statement so please get in contact with me so that these people can stop taking advantage of both your company and my life. Thank you **Sincerely,*Jacob A Kreuger

GetHuman-jakekre did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-jakekre
Dec 10th, 2018 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 249228 others
0 customers following this

Timeline

GetHuman-jakekre started working on this issue
Dec 10th, 2018 8:55pm

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