I tried to log in to my facebook account about * or * months ago and got the password i...

GetHuman1712527's customer service issue with Facebook from December 2018

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Before contacting them, items GetHuman1712527 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1712527's own words
I tried to log in to my facebook account about * or * months ago and got the password incorrect error how ever i dont remember channging my password i had it for ever and if i did i really dont rememeber its weird maybe someone hacked it and i also tried with the email linked to the account but when i made the account back in **** i also created an hotmail account just so that i could make the face book account and so i really never used the hot mail account i created for face book and i dont remember that passord either so i dont have access to that either so i really need help i have tons of family photos there and thats my main concern please help i need to to recover my account thatnk you
GetHuman1712527 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1712527
Dec 7th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 245225 others
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GetHuman1712527 started working on this issue
Dec 7th, 2018 8:00pm