A new account has attached itself to me. Created by whom or when I'm not sure, however...

GetHuman-dlrcoope's customer service issue with Facebook from December 2018

238943 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-dlrcoope's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dlrcoope's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dlrcoope will want to follow the link below to head to their help center. We will check on GetHuman-dlrcoope later to make sure it's all set or try to help escalate.
The issue in GetHuman-dlrcoope's own words
A new account has attached itself to me. Created by whom or when I'm not sure, however when I recently downloaded the fb app (since my phone was swiped clean and all data was lost) fb wants.to acknowledge me as this account, Debbie Cooper, which I have Never acknowledged. It first appeared about ** mo ago and I have kept getting notifications of Friend requests and such from it. Popping up on my phone. Friends requests of friends I already have. I do not not have I ever gone by Debbie Cooper socially. *My lost account (s) name is DeborahRielCooper.*When I enter my email address or phone it brings up Debbie Cooper, no profile pocture, just my birthday. *When this account first attached itself to me I tried several times unsuccessfully to delete it. It would not disappear. So curious about why the delete this account button wasn't working, I hit my than active DeborahRielCooper account that I was unable to access and viola, the account disappeared. Leaving the Debbie account. I caved and created another DeborahRielCooper account. The profile picture is of me and my mother. My previous account's profile picture that I successfully deleted was of me and two friends.*I am looking to have this Debbie Cooper account disassociated from me and any of my contact information. (Email address and phone number). My contact info: email address is *****@***.com*Phone number (text): **********
GetHuman-dlrcoope did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-dlrcoope fixed the problem
We are waiting for GetHuman-dlrcoope to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-dlrcoope fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-dlrcoope
Dec 3rd, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 238943 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-dlrcoope started working on this issue
Dec 3rd, 2018 4:53pm