Someone has contacted me through Messenger via my Stepmother's profile posing as her te...

GetHuman-ritahlis's customer service issue with Facebook from December 2018

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The issue in GetHuman-ritahlis's own words
Someone has contacted me through Messenger via my Stepmother's profile posing as her telling me that she got a large sum of money back from an organization and for me to try it out and gave me the contact number and name of person to contact. I thought this was too good to be true so I texted back and said Joan is this legitimate and she said yes completely. Well I still had my concerns because I know my stepmother. Then when it got to the point where they were asking for money I immediately stopped called my step mother and she knows nothing about this. I called my local police and reported this and they told me to get in touch with Facebook. Please let me know how to respond to this or what will be done about this.
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Customer service issue
Reported by GetHuman-ritahlis
Dec 3rd, 2018 - 2 mons ago
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Seen by 5 customers so far
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GetHuman-ritahlis started working on this issue
Dec 3rd, 2018 3:32pm