I did not request deactivation of my account.**I requested a password reset and did not...

GetHuman1672313's customer service issue with Facebook from December 2018

237342 similar
0 following
Help with my Facebook issue
GetHuman1672313's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1672313 will want to follow the link below to head to their help center. We will check on GetHuman1672313 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman1672313's own words
I did not request deactivation of my account.**I requested a password reset and did not receive it.**I only have one email address and do not use a cell phone.**Thanks for your assistance.**Jai**Facebook ******@***.com**Fri **********, **:***Dear Jai,**We've received a request to deactivate your Facebook account. If you made this request and you do wish to deactivate, you don't need to do anything.**If you asked to deactivate your account because you couldn't log in, you can reset your password by clicking on the following link:*https:**www.facebook.com*recover*initiate*?s*****If someone else asked to deactivate your account, you can cancel this request simply by logging in to www.facebook.com.**Thanks,*The Facebook Team
GetHuman1672313 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1672313 fixed the problem
We are waiting for GetHuman1672313 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1672313 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1672313
Dec 2nd, 2018 - 6 mons ago
I have an issue with Facebook too
Seen by 4 customers so far
Similar issue to 237342 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1672313 started working on this issue
Dec 2nd, 2018 6:17am
GetHuman1672313 indicated the issue is not fixed yet.
Dec 7th, 2018 1:06am