I did not request deactivation of my account.**I requested a password reset and did not...

GetHuman1672313's customer service issue with Facebook from December 2018

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The issue in GetHuman1672313's own words
I did not request deactivation of my account.**I requested a password reset and did not receive it.**I only have one email address and do not use a cell phone.**Thanks for your assistance.**Jai**Facebook ******@***.com**Fri **********, **:***Dear Jai,**We've received a request to deactivate your Facebook account. If you made this request and you do wish to deactivate, you don't need to do anything.**If you asked to deactivate your account because you couldn't log in, you can reset your password by clicking on the following link:*https:**www.facebook.com*recover*initiate*?s*****If someone else asked to deactivate your account, you can cancel this request simply by logging in to www.facebook.com.**Thanks,*The Facebook Team
GetHuman1672313 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1672313
Dec 2nd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 237342 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1672313 started working on this issue
Dec 2nd, 2018 6:17am
GetHuman1672313 indicated the issue is not fixed yet.
Dec 7th, 2018 1:06am