Hello*For most of the day I have not been able to post any photos to a new photo album...

GetHuman-maimu's customer service issue with Facebook from October 2018

5 views | 188701 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-maimu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-maimu's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-maimu will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-maimu can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-maimu may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-maimu's own words
Hello*For most of the day I have not been able to post any photos to a new photo album on the Facebook page EstDocs. I cleared my cache, I tried using Facebook with another browser, even tried a different computer, but I no longer can add photographs to a new album. When I choose to create a new album, instead of opening it up, the new album disappears somewhere into the background. When I refresh the page, the album is there in line with the other albums created before. When I try to either drag or browse to add photos to this new album, nothing happens. HELP! My multi-day event is going on now and there is a growing backlog of photos, which we post right away. **Look forward to your solution, Maimu M*lder

GetHuman-maimu did not yet indicate what Facebook should do to make this right.

How GetHuman-maimu fixed the problem

We are waiting for GetHuman-maimu to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-maimu fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-maimu
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 188701 others
0 customers following this


GetHuman-maimu started working on this issue
Oct 23rd, 2018 7:58pm