I'm trying to open a second account for educational and business purposes. The account...

GetHuman-lcool's customer service issue with Facebook from October 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-lcool's own words
I'm trying to open a second account for educational and business purposes. The account uses my educational email. I had no problem creating the account but now when I log in it says 'Upload a Photo of Yourself*To get back on Facebook, upload a photo that clearly shows your face. Make sure the photo is well-lit and isn't blurry. Don't include other people in the shot.*We use this photo to help us check that this account belongs to you. We'll delete the photo once we've done this, and it will never appear on your profile.'*I've tried uploading different pictures in both jpeg and png formats, I've used different internet browsers. Nothing is working. Every time I click continue the page just reloads. Every time. I can't get back on my account. Please help!!!

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Facebook

Customer service issue
Reported by GetHuman-lcool
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 188462 others
0 customers following this

Timeline

GetHuman-lcool started working on this issue
Oct 23rd, 2018 5:03pm