Hi my name is bodie Hernandez. I live in Spokane Washington. I had a heart attack * mon...

GetHuman1368636's customer service issue with Facebook from October 2018

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The issue in GetHuman1368636's own words
Hi my name is bodie Hernandez. I live in Spokane Washington. I had a heart attack * months ago and when I got out of hospital I forgot a lot of things. It’s frustrating but getting better. Facebook has been a great tool to keep up with family and old friends new friends and classmates. I don’t know how but I forgot my password and it is frustrating. I cannot log in. My name is under bodie Hernandez and somehow with all the confusion I created another account but don’t want that. Want the one I have had for a lot of years please help me resolve this. Thank you kindly and I’m sure you being a Facebook member understand how hard it is to not be able to get access to the account. People have called my phone and thought I was dead. Cause I use to post a lot. I haven’t if you look in about *-* months roughly. My number is ***-***-****. Again account is under bodie Hernandez and it is in Spokane Washington. Thanks again
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Facebook

Customer service issue
Reported by GetHuman1368636
Oct 18th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
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GetHuman1368636 started working on this issue
Oct 18th 11:31am