I've been out of Facebook for a few years now and I went to go to sign back in so I can...

GetHuman1367379's customer service issue with Facebook from October 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1367379's own words
I've been out of Facebook for a few years now and I went to go to sign back in so I can start doing Facebook again and it says my email account that I provided is not recognized I don't know what's going on but my old email account associated with my Facebook account is *****@***.com. I've tried providing my old password and everything I'm not sure if someone hacked my account or my ex-wife hacked my account or what's going on but I really like to get back to my old Facebook and not create a new one because that has all my old pictures and everything my phone number that I can be reached at is **********. Like I said it's been about * or so years maybe more since I've used Facebook and now I can't get into it I believe someone might have hacked into it but I would like to get to my old Facebook please help
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Facebook

Customer service issue
Reported by GetHuman1367379
Oct 18th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 181412 others
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Timeline
GetHuman1367379 started working on this issue
Oct 18th 1:51am