Hello sir*ma'am, *I had a facebook account with name Sonam khurana from past *-* years...

GetHuman1354581's customer service issue with Facebook from October 2018

5 views | 179542 similar | 0 following
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1354581 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1354581 can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1354581's own words
Hello sir*ma'am, *I had a facebook account with name Sonam khurana from past *-* years and * another account with name Alisha arora (which wasn't under use). Once i logged out of my fb account (sonam khurana) due to some problem in my phone n while login again, they asked me to reset my password before I login but i put the same password there. I was able to login the account alisha arora by mistake instead of sonam khurana, however i havn't used it for long time. I thought my gmail id is linked to that account with same password for both the accounts. In order to access the old account (sonam khurana) again i delete the account alisha arora but the problem persist. I can't login to sonam khurana account as the yahoo id which was linked to this account is forgotten by me as i have never used it n the phone number which was linked to it, is no more in use. Kindly help me to recover my account.*I shall be very thankful to you.

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Facebook

Customer service issue
Reported by GetHuman1354581
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 179542 others
0 customers following this

Timeline

GetHuman1354581 started working on this issue
Oct 16th, 2018 2:41pm

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