Hi, recently our ad account has been flagged as it violated FB policy. *And we had appe...
GetHuman-miawyu's customer service issue with Facebook from October 2018
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-miawyu will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-miawyu can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-miawyu's own words
Hi, recently our ad account has been flagged as it violated FB policy. *And we had appeal it to FB support team & their revert is the decision is final.**I know that the policy that we had violated is due to the posting that we wanna boost is disapproved & still submit many time to get approve. **At the end, we had total * times be disapproved for our promotion ads & we still appeal this to FB support team without delete the past disapproved ads in ads manager.**In addition, we had know that our post has violated FB advertising policy which is personal attributes.**And we sorry for that & will not made again this mistake again in the future time. **Appreciate that you can advise us how we can re-enable our ad account?**Look forward to hear from you all soon
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