My account was blocked for no reason, and I am being asked to submit official documents...

GetHuman1353192's customer service issue with Facebook from October 2018

5 views | 179194 similar | 0 following
Help with my Facebook issue
GetHuman1353192's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1353192 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1353192 can let us know if they help or not.
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The issue in GetHuman1353192's own words
My account was blocked for no reason, and I am being asked to submit official documents to prove who I am. This is illigal, as Facebook has no right to acquire my private information.**I have done nothing wrong, my last interaction on Facebook - was to disapprove with a post that was sent to me.**The post was highly offensive to me, and I didn't like it, so I did not put a like on it, and wrote my reasons for showing my dislike for the post.**After then, I received a response from some one, who wasn't be very nice in their comments to, and though I did not reply back to them, Facebook then blocked my page and access to my account* and demanding proof and verification of myself.**This I feel is wrong and a breach of my human rights.**I was the vicia d yet Facebook is attacking me.**Facebook is no legal entity and had absolutely no rights or reasons to be demanding this of me, and I refuse to give them.**I did send some small proofs like membership card, students id etc, and still they refused it, but then I learned also that they have no authority to demand this of me.**I have information and conversation on there with family members, which is mine by right, and would like them back, if Facebook will not reinstate my access and my access to my account.**And if they will not reinstate my account, then I do not, not, not give Facebook permission to keep hold of anything or any information about me, not of my family and friends, including all communications and pictures okay.**So any help and assistance you can give would be truly appreciated and welcomed. Thank you kindly.**Regards*Teach Word

GetHuman1353192 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman1353192
Oct 16th, 2018 - 4 years ago
Seen by 5 customers so far
Similar issue to 179194 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman1353192 started working on this issue
Oct 16th, 2018 7:44am
GetHuman1353192 indicated the issue is not fixed yet.
Oct 17th, 2018 8:51pm
GetHuman1353192 indicated the issue is not fixed yet.
Oct 17th, 2018 8:53pm
GetHuman1353192 indicated the issue is not fixed yet.
Oct 17th, 2018 8:56pm