My previous FB acc. under the name of, Simone Woodcock, mite have been hacked as I was...

GetHuman-simzjd's customer service issue with Facebook from October 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-simzjd's own words
My previous FB acc. under the name of, Simone Woodcock, mite have been hacked as I was automatically logged out. When I tried to recover it, I couldn't as I forgot My Password & couldn't retrieve a new reset password code from FB as the email & mobile numbers that FB was sending the code to, were no longer in use. I then created a new FB acc. under the name of, Simone Jessica Woodcock which is My full name & I've been blocked from using it until FB identifies a pic of myself that I had to send yesterday, to make sure the acc. is mine & I suppose, due to all the cloning that's been transpiring, that my acc. hasn't been cloned. Please can FB help & sort this problem out as quickly as possible as FB is also my Business platform. So Many Thanx**
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Customer service issue
Reported by GetHuman-simzjd
Oct 11th, 2018 - 3 mons ago
I have an issue with Facebook too
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GetHuman-simzjd started working on this issue
Oct 11th, 2018 5:26am