In **** or **** I closed my Facebook account because I never used it.**I want to re-ope...

GetHuman1185656's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman1185656's own words
In **** or **** I closed my Facebook account because I never used it.**I want to re-open it. I tried to log on with my old information but got a message that my e-mail address is not associatted with a Facebook account, nor is my pnone number, both of which I used originally with Facebook, and that I have to create an account.**When I tried, using the same e-mail I originally used to open it, I got a message that "the account that owns the e-mail address you entered was disabled," even though there is supposed to be no account associated with my e-mail address. **When I tried to fill out the form to appeal, I got a message that there is no account associated with my e-mail address and wouldn't let me send it.**Part of Facebook says there is no account associated with my e-mail address and part of Facebook says there is an account associated with my address but is disabled. **I'd want it fixed by having Facebook correct its conflicting records, re-enable my account, and allow me to log in.
GetHuman1185656 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1185656
Sep 23rd, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 1 customer so far
Similar issue to 150321 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1185656 started working on this issue
Sep 23rd 12:51am
GetHuman1185656 indicated the issue is not fixed yet.
Sep 23rd 12:52am