My instagram account @kasidakarlie has been hacked. I have went through the recovery st...

GetHuman-scaglia's customer service issue with Facebook from September 2018

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GetHuman-scaglia's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-scaglia will want to follow the link below to head to their help center. We will check on GetHuman-scaglia later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-scaglia's own words
My instagram account @kasidakarlie has been hacked. I have went through the recovery steps and it seems my email has been changed! I can not recover my account!!! I have been dealing with this issue for almost a month maybe longer now. Someone hacked my account and is using my photos and personal information. *I can verify my identity in multiple ways! Before my account was hacked my name was @sethscaglia which was linked to business account @earthyuniversal the email on my account was *****@***.com which was changed to something different. I try to recover my password and it sends the link to my phone and just logs me into @earthy universal not @kasidakarlie I need my @kasidakarlie account back please! My contact number is *** ***-**** if I could talk to someone that would be greatly appreciated
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Customer service issue
Reported by GetHuman-scaglia
Sep 21st, 2018 - 6 mons ago
I have an issue with Facebook too
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GetHuman-scaglia started working on this issue
Sep 21st, 2018 1:57pm