I was on my facebook page this afternoon and almost immediately I logged in, I got a no...

GetHuman1144002's customer service issue with Facebook from September 2018

5 views | 140672 similar | 0 following
Help with my Facebook issue
GetHuman1144002's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1144002 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1144002 can let us know if they help or not.
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The issue in GetHuman1144002's own words
I was on my facebook page this afternoon and almost immediately I logged in, I got a notification that I should log out which I clicked on "ok" and when I wanted to log in again, I couldn't. I don't know what happened as the password I was sure I used for it isn't working. I tried resetting my password for about five hours now to no avail! *I tries using Google account to reset my password yet nothing. I kept on receiving information that I've been trying several login codes and that my account has been locked and that I should try later. For the past five hours, nothing has changed. It got to a time the login code sent to me never changes again* they kept on sending the same login code yet I can't access my account! *May I know what's going on with my account? Have I been blocked without violating any rule?*Does it mean any Tom, **** and Harry who doesn't like your face could get you blocked and facebook would act impulsively without discretion?

GetHuman1144002 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman1144002
Sep 14th, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 140672 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1144002 started working on this issue
Sep 14th, 2018 6:58pm
GetHuman1144002 indicated the issue is not fixed yet.
Sep 14th, 2018 7:05pm

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