At the time the identity was confirmed in the account associated with the mail, I made...

GetHuman-relatiip's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-relatiip's own words
At the time the identity was confirmed in the account associated with the mail, I made a mistake and sent a picture of the page associated with the account.*And since I try to get in my account I get the message asking for identity confirmation and the next step is the message: Thanks for your help*We will review the documents you sent and we will contact you. If we need additional help to confirm your name, we will ask for additional documents.*I acknowledge that I am wrong that I did not send the required data and to prove that I am in good faith and I necessarily need to enter the account associated with the account, I send you any document stating that I am a person and not a phantom account . I mention that I absolutely need this account to promote the image and liaise with partners.*In the hope that we can resolve the issue as soon as possible, I thank you and I look forward to your response.
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Facebook

Customer service issue
Reported by GetHuman-relatiip
Aug 27th, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 118944 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-relatiip started working on this issue
Aug 27th 8:20pm
GetHuman-relatiip indicated the issue is not fixed yet.
Aug 27th 8:20pm