At the time the identity was confirmed in the account associated with the mail, I made...

GetHuman-relatiip's customer service issue with Facebook from August 2018

5 views | 118944 similar | 0 following
Help with my Facebook issue
GetHuman-relatiip's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-relatiip will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-relatiip can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-relatiip's own words
At the time the identity was confirmed in the account associated with the mail, I made a mistake and sent a picture of the page associated with the account.*And since I try to get in my account I get the message asking for identity confirmation and the next step is the message: Thanks for your help*We will review the documents you sent and we will contact you. If we need additional help to confirm your name, we will ask for additional documents.*I acknowledge that I am wrong that I did not send the required data and to prove that I am in good faith and I necessarily need to enter the account associated with the account, I send you any document stating that I am a person and not a phantom account . I mention that I absolutely need this account to promote the image and liaise with partners.*In the hope that we can resolve the issue as soon as possible, I thank you and I look forward to your response.

GetHuman-relatiip did not yet indicate what Facebook should do to make this right.

How GetHuman-relatiip fixed the problem

We are waiting for GetHuman-relatiip to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-relatiip fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-relatiip
Aug 27th, 2018 - 3 years ago
Seen by 5 customers so far
Similar issue to 118944 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-relatiip started working on this issue
Aug 27th, 2018 8:20pm
GetHuman-relatiip indicated the issue is not fixed yet.
Aug 27th, 2018 8:20pm

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies