There are numerous “fake” OldSchool RuneScape pages, that are impersonating the real Ol...

GetHuman-domventr's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-domventr's own words
There are numerous “fake” OldSchool RuneScape pages, that are impersonating the real OldSchool RuneScape page. They are posting fake “RuneScape Mobile has been officially released!” links, and thousands of people are getting their accounts permanently stolen by putting their login details into these websites claiming to be the real OldSchool RuneScape page. I just reported the page for scamming, and received an automatic reply less than a second later from Facebook saying that it’s not a scam. The reporting system is severely flawed, as this company is able to get away with “company impersonation” as well as “mass account hijacking” on your website, and there’s no way for people to report it as the program wasn’t scripted correctly. These fake pages need to be permanently removed from Facebook and the owners paying for the sponsorships possibly charged with theft. I have already contacted the police about this and the first step is to make contact with Facebook staff so here I am. Also, in case there was any reason why this isn’t being taken seriously, RuneScape accounts take between *-** years to max a very good account and these are all getting stolen. Please take this very serious.
GetHuman-domventr did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-domventr
Aug 27th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 118537 others
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Timeline
GetHuman-domventr started working on this issue
Aug 27th 2:58pm
GetHuman-domventr indicated the issue is not fixed yet.
Aug 28th 4:12am
GetHuman-domventr indicated the issue is not fixed yet.
Aug 28th 11:08am
GetHuman-domventr indicated the issue is not fixed yet.
Aug 29th 12:23pm