I want all of my Facebook data Gone forever. Someone has been opening my account aft...

GetHuman1039509's customer service issue with Facebook from August 2018

13 views | 117762 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1039509 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1039509 can let us know if they help or not.
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The issue in GetHuman1039509's own words
I want all of my Facebook data Gone forever. Someone has been opening my account after I have shut it down. I think it was active for months without me knowing it. That is just completely unacceptable to me. I have a **-year-old son that is on Facebook, it is a sad and dreadful thought that he would be able to access my page, and anyone for that matter. The information I put on Facebook is very shameful to me now. I was in a manic episode of bipolar for almost a year. I humiliated myself and destroyed my reputation. I want it gone and not accessible to anyone ever again. Then, if I do create a new account I don’t want any of the old information popping up-for example when I give my email address. Please, this almost ruined my life and is a constant threat to the well-being of myself and my family. I don’t want any more damage done. I am thanking God though, knowing He will work all this for the good. I personally believe when someone shuts down their account they should have an option to actually delete all data permanently. I am positive many have suffered through this false assurance of shut down.

GetHuman1039509 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman1039509
Aug 26th, 2018 - 3 years ago
Seen by 13 customers so far
Similar issue to 117762 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman1039509 started working on this issue
Aug 26th, 2018 9:44pm
GetHuman1039509 indicated the issue is not fixed yet.
Aug 28th, 2018 1:28am

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